Contact Centre Head

1 week ago

Multan, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking an experienced Call Center Manager to lead our team of advisors and team leaders. As a Call Center Manager, you will be responsible for developing and implementing effective customer service strategies, leading and managing a team of advisors and team leaders, and maintaining excellent customer satisfaction ratings.

Responsibilities
  • Develop and implement effective customer service strategies
  • Lead and manage a team of advisors and team leaders
  • Maintain excellent customer satisfaction ratings
Requirements
  • Excellent customer service and management skills
  • Excellent communication skills and proficiency in English
  • Proven experience in call center operations

We offer a competitive salary and benefits package.

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