Solution Delivery Manager

4 days ago


Lahore, Punjab, Pakistan Tkxel LLC Full time

About Tkxel LLC

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Tkxel LLC is a leading software development company located in Reston, Virginia, committed to developing innovative software solutions for top enterprises worldwide. Our mission is to empower businesses to grow using cutting-edge technology solutions.

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Job Overview

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We are seeking a seasoned Cloud Solution Architect who specializes in Microsoft 365 cloud solutions to join our team. As a key member of our Modern Work solution area, you will be responsible for driving our customers' business applications and AI transformation on the Microsoft 365 platform.

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This is a customer-facing role that involves owning both the business applications-focused technical relationship and technical strategy between the customer and tkxel. You will help customers leverage their Microsoft Cloud investments through architecture, implementation, and operational health engagements.

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Key Responsibilities

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  • Drive positive Customer Satisfaction by leveraging M365 Services expertise to enable defined Customer Success Plan outcomes.\
  • Provide feedback & insights from customers/partners back to the relevant teams including Sales and PMO, to enable continuous improvement.\
  • Actively engage with business and technical decision-makers to drive intent, enablement and usage of M365, securing long-term customer engagements.\
  • Develop opportunities to drive Customer Success business results by working with business and technical decision-makers to ensure they understand M365 value proposition and get value from their investment in Microsoft technology.
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What We Offer

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We offer a dynamic work environment where you can innovate, collaborate, and realize your goals. Our team values respect, integrity, and accountability, creating a culture of inclusion where everyone can thrive at work and beyond.



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