Regional Sales Manager

5 days ago

Lahore, Punjab, Pakistan Delivery Hero SE Full time

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a Regional Sales Manager, Central and play your part in the Commercial domain.

On this journey, you will report to Head, Sales.

Your Responsibilities will include:

  • Sale conversions/Onboarding of new vendors:
    Lead team of sales executives to attain and exceed monthly and quarterly individual and team sales targets for acquiring new vendors in assigned territory. Focus on acquiring key accounts/local heroes to encourage variety in the customer database resulting in a boost in orders/GMV. Winback vendors that have churned. Sign up restaurants, shops, pandago partners. Critical in helping add high-quality vendors to our platform.
  • Incubation of new vendors:
    Ensure a smooth onboarding experience. Performance of new vendors, ensuring all operational KPIs are being followed (orders, RPO, ratings, fail rate, offline hours, DLP/DLDs). Measure performance and growth using appropriate systems, tools, and techniques for all cities in the region.
  • Sales Strategy/Enablement:
    Consistently drive and monitor the sales activity of the team and ensure necessary activity is achieved to sustain a continuous pipeline of prospects and flow of sales, optimize the sales process to drive efficiency for the sales teams. Hire, train, and develop Sales Executives in selling business strategy, products through presentation and soft skills. Ability to lead by example and step in when and where needed to pitch, negotiate, and ultimately close deals for the team with a high level of expertise, professionalism, and service.
  • Inventory Mapping:
    Increasing foodpanda market penetration through inventory mapping of each vertical city-wise.
  • Zonal area extension/expansion:
    Survey the market to identify new partnership opportunities, and assist in improving inventory in new and existing coverage regions.
  • Category Expansions:
    Scaling the shops vertical with additions of new categories. Manage and grow partnerships with key strategic partners for foodpanda within new categories.
  • People Management:
    Managing a team of 19 employees, with 2 DRs and 17 region-wide sales members. Delegation of sales targets across all verticals. Contribute to the development and performance of the reporting team by providing coaching, feedback, and guidance. Setting and supervising team performance and KPIs on a daily, weekly & monthly basis.
  • Stakeholder Management:
    Managing effective internal and external relationships. Represent foodpanda as a brand ambassador. Establish, maintain, and manage strong relationships with vendors, and prospects. Liaise with different functions (marketing, operations, finance, etc) to ensure healthy growth of vendors and a smooth experience. Understand and meet the needs of potential partners and immediately build a trust relationship in several cities.

Qualifications

Your role in this journey requires the following:

  • Bachelor's degree in any discipline.
  • 6+ years of experience in FMCG/ Sales.
  • Demonstrated track record of successful negotiations, influence and overall relationship management (both internal and external).
  • Strong understanding of P&L.
  • Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills.
  • Ability and desire to contribute to wider team performance and culture.
  • Strong analytical and critical thinking skills.
  • Excellent communication and presentation skills.
  • Strong ownership and growth mindset.
  • Proficient in MS Office, BITools & G-suite.

Additional Information

What does your playfield look like?

  • We work in a flexible but fast-paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don't rest until our targets are achieved. So if you're also someone who is driven until the dream is achieved, come join us.
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