Customer Care Specialist Job Opportunity

3 days ago


Gujranwala, Punjab, Pakistan beBee Careers Full time
About the Role

As a customer service manager, you will be responsible for ensuring that the organization provides exceptional customer service. This includes developing and implementing customer service policies, managing teams of customer services staff, and handling face-to-face enquiries from customers.

Key Responsibilities

Developing Customer Service Policies: You will be responsible for developing and implementing customer service policies that meet the organization's goals and objectives.

Managing Teams: You will be responsible for managing teams of customer services staff, including recruiting, training, and evaluating employees.

Handling Customer Enquiries: You will be responsible for handling face-to-face enquiries from customers, providing them with accurate information and resolving any issues they may have.

Requirements

Qualifications: To succeed in this role, you should possess a bachelor's degree in a relevant field, such as business or communications.

Skills: You should possess excellent communication and interpersonal skills, as well as the ability to work effectively under pressure.

Benefits: This role offers a range of benefits, including opportunities for career advancement, professional development, and a competitive salary.



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