Cloud Infrastructure Specialist

1 week ago

Lahore, Punjab, Pakistan beBeeTechnical Full time $60,000 - $100,000
Job Title:

Chief Technical Operations Officer

We are seeking a skilled and proactive professional to oversee our IT infrastructure and related systems. The ideal candidate will be responsible for managing, maintaining, and optimizing our technical operations to ensure high availability, performance, and security.

Key Responsibilities:
  1. Provide first and second-level support for desktops, laptops, and mobile devices.
  2. Install, configure, and troubleshoot Windows, macOS, and Linux operating systems and software.
  3. Respond to user queries via ticketing systems, phone, email, or in-person.
  4. Set up new user workstations, accounts, email, and access rights.
  5. Troubleshoot network connectivity issues (LAN/Wi-Fi).
  6. Maintain inventory of IT hardware and software assets.
  7. Escalate complex issues to higher-level support or specialized teams.
  8. Follow and contribute to documentation and knowledge base articles.
  9. Ensure security compliance (antivirus, updates, password policies, etc.).
  10. Assist with onboarding/offboarding processes.
  11. Experience with remote support tools.
  12. Excellent communication and customer service skills.
  13. Ability to multitask and work independently.
Infrastructure Management:
  1. Manage and administer Azure-based infrastructure, including virtual machines, storage accounts, networking, and resource groups.
  2. Monitor system performance, availability, and security using Azure Monitor and other tools.
  3. Implement and manage backup, disaster recovery, and failover strategies.
  4. Handle system updates, patches, and configurations in a proactive manner.
  5. Automate routine tasks using PowerShell, Azure CLI, or other scripting tools.
Requirements:
  1. Proficiency with Windows 10/11, Office 365, and Active Directory.
  2. Knowledge of networking (IP, DNS, DHCP, VPN).
  3. 2–4 years of hands-on experience in system administration with a strong focus on Azure Cloud.
  4. Proficiency in Azure services: Virtual Machines, Azure AD, Storage, Networking, and Security.
  5. Experience with PowerShell scripting and Azure CLI.
  6. Familiarity with monitoring tools like Azure Monitor, Log Analytics, etc.
  7. Good knowledge of networking concepts such as DNS, VPN, firewalls, and load balancers.
  8. Excellent problem-solving and communication skills.

The successful candidate will be a key member of our IT team, working closely with development and security teams to ensure best practices in deployment and operations.

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