
Payment Operations Analyst
2 days ago
NymCard's Mission
NymCard aims to enable companies to launch frictionless payment programmes with our modern infrastructure. Our open API platform provides flexibility and control for card issuing, transactions, and payment operations.
The Business Analyst Position
This role involves defining business problems through investigation and gathering of technical and non-technical information. The analyst will outline detailed requirements for a solution and ensure the delivered solution meets those business needs.
Main Responsibilities:
- Assuming ownership of the team's business scope and related systems.
- Analyzing business requirements with internal departments.
- Evaluating various solutions from a functional and technical perspective.
- Coordinating internal workflows for new product functionalities.
- Creating technical documents for developers, including reference manuals and product guides.
- Developing procedural documentation such as user stories for the product.
- Collaborating with engineers, programmers, and project managers to learn about specific products or processes.
- Researching product samples to fully understand the product.
- Designing diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Presenting internally on team modules and newly developed functionalities.
- Ensuring module responsibility for approval, development, and maintenance throughout the life cycle.
Key Skills & Qualifications:
- Excellent written and oral communication skills.
- Strong interpersonal, organizational skills, and teamwork ability.
- Positive attitude and flexible approach.
- Strong analytical skills and attention to detail.
- Ability to learn new technology/systems/applications quickly.
- Capability to think critically, solve problems, and predict future issues.
- Effective stakeholder management and partnering skills.
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