Hardware and Software Troubleshooter

18 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

This is an exciting opportunity to join a dynamic team as a Technical Support Officer. In this role, you will be responsible for providing technical support to clients, resolving technical issues related to hardware and software, and collaborating with internal teams to resolve complex technical issues.

The ideal candidate will have excellent analytical and problem-solving skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

Main Responsibilities:
  • Troubleshooting hardware and software issues
  • Providing technical support to clients via phone, email, or in-person
  • Collaborating with internal teams to resolve complex technical issues
  • Documenting and tracking technical issues and resolutions
  • Staying up-to-date with new technologies and developments in the field
Requirements:
  • Diploma in Computer Science or related field
  • 1-2 years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


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