Front Office Operations Manager

3 days ago


Karachi, Sindh, Pakistan beBeeCustomerFocus Full time 6,000,000 - 8,500,000

Join us in the pursuit of delivering exceptional guest experiences as a Front Office Duty Manager.

This role requires a customer-focused individual to oversee daily front office operations, leading a team to ensure seamless guest interactions. Key responsibilities include:

  • Managing check-in/check-out procedures, reservations, and guest inquiries
  • Providing outstanding customer service by promptly addressing guest concerns and resolving issues professionally
  • Supervising and mentoring front desk staff to foster a collaborative work environment
  • Overseeing cash handling procedures and maintaining accurate financial records
  • Collaborating with other departments to optimize guest experiences
  • Implementing and maintaining standard operating procedures for front office operations
  • Monitoring and optimizing front office performance metrics
  • Ensuring compliance with hotel policies, safety regulations, and industry standards
Qualifications:
  • Bachelor's degree in Hospitality or a related field
Benefits:
  • Competitive salary
  • Additional benefits
  • Medical coverage

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Hospitality



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