IVR Application Developer

24 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Our ideal candidate will have a strong background in IVR application development, with experience working with Avaya OD. They should be proficient in developing inbound and outbound IVR applications (POM). Additionally, they should have 3-6 years of experience in the field.

As an IVR BA/Tester, this individual will work closely with the IVR development team to provide clarifications on requirements. They will also be responsible for obtaining business logics required for IVR, core banking systems integrations, and documenting functional specifications clearly. Furthermore, they will have discussions with IT teams to clarify requirements, obtain their concurrence, and work on project plans while communicating them to stakeholders. They will create test cases, perform testing, ensure thoroughness prior to UAT, and document defects. Finally, they will coordinate with teams during UAT for resolution.



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