
Help Desk Professional
3 days ago
Help Desk Professional
We are seeking a highly skilled and customer-focused individual to join our team as a Help Desk Professional. As a key member of our Customer Success Department, you will be responsible for delivering exceptional customer experiences through prompt issue resolution, effective communication, and proactive problem-solving.
Key Responsibilities:- Handle inbound and outbound calls with professionalism and poise, ensuring accurate issue identification and prompt resolutions.
- Develop strong relationships with customers by understanding their needs, preferences, and concerns.
- Foster a positive and empathetic tone in all interactions, maintaining a high level of customer satisfaction.
- Stay updated on industry trends, competitor offerings, and company developments to provide informed solutions and recommendations.
- Bachelor's degree or equivalent experience in a related field.
- Proven experience in a customer service role, preferably in a call center environment.
- Excellent verbal and written communication skills, with the ability to articulate complex issues clearly.
- Proficiency in using CRM software, sales tools, and other relevant technologies.
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Help Desk Professional
6 days ago
Islamabad, Islamabad, Pakistan At Law Communication Full timeAbout the RoleWe are looking for a highly skilled and experienced Help Desk Professional to join our team at At Law Communication in Pakistan.The successful candidate will be responsible for handling customer inquiries, providing solutions, and maintaining a high level of customer satisfaction.The ideal candidate will have excellent communication and...
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Help Desk Professional
2 weeks ago
Islamabad, Islamabad, Pakistan ATSG Full timeAbout the role of IT Support Specialist at ATSG:Job OverviewThe Help Desk Professional provides expert IT support to internal employees, working closely with colleagues to ensure seamless operations. This role requires strong technical skills, exceptional customer service skills, and the ability to work independently with a high degree of autonomy.Main...
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Help Desk Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan HR World Intl. Full timeHR World International is hiring a Help Desk Specialist to provide exceptional customer service to our clients. In this role, you will be responsible for handling customer inquiries and resolving issues through inbound calls and chats.About Our Company:We are a leading provider of HR solutions, dedicated to delivering high-quality services to our clients....
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Help Desk Associate
3 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timePosition DescriptionWe are looking for a skilled Help Desk Associate to join our customer success team. As a Help Desk Associate, you will be responsible for providing prompt and courteous support to customers via email and online chat platforms.Responsibilities:Offer Assistance: Provide timely and accurate support to customers via email and live chat,...
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IT Help Desk Specialist
12 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeJob OverviewTheHiringl is looking for a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing top-notch support to our end-users, ensuring the smooth operation of our software, hardware, and network systems.Key Responsibilities:Respond to customer inquiries in a timely and professional...
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Help Desk Technician
4 days ago
Islamabad, Islamabad, Pakistan Cloudpso Full timeJob Role: As a Level 1 Help Desk Technician, you will be responsible for providing timely and effective resolutions for technical issues, working closely with clients to understand their needs and deliver exceptional customer service.Key Responsibilities:Respond to IT support requests from CloudPSO's clients via phone, email, or chat.Diagnose and resolve...
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IT Help Desk Technician
7 days ago
Islamabad, Islamabad, Pakistan Cloudpso Full timeWe are seeking a highly skilled IT Help Desk Technician to join our dynamic IT support team at CloudPSO. As a key member of our team, you will provide exceptional customer service, troubleshoot technical issues, and collaborate with our clients to deliver tailored solutions.ResponsibilitiesProvide proactive IT support to our clients, identifying potential...
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IT Help Desk Technician
6 days ago
Islamabad, Islamabad, Pakistan Cloudpso Full timeAbout UsAt CloudPSO, we prioritize client satisfaction, commitment, quality, and transparency. Our core values drive our actions, ensuring that we provide the best possible experience for our clients. We strive to be the trusted partner for businesses seeking reliable IT support.We specialize in hunting, analyzing, recruiting, training, and retaining...
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Help Desk Associate
1 week ago
Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full timeCustomer Support RepresentativeSpantronics Pvt Ltd, a leading organization, is seeking highly motivated individuals to fill the role of Customer Support Representatives. This position plays a pivotal part in achieving customer acquisition targets and driving revenue growth.The selected candidate will work under the supervision of team leads and operation...
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Senior Deal Desk Analyst
2 weeks ago
Islamabad, Islamabad, Pakistan Motive Full timeAbout the Role:Motive is looking for a Senior Deal Desk Analyst to help build out and manage end-to-end execution of deals and streamlined approval processes. You will guide and establish deal strategy and simplify deal process and workflow, and get your hands dirty as subject matter expert providing outstanding customer service and thought leadership to...
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Front Desk
1 week ago
Islamabad, Islamabad, Pakistan Padel Hour Full timePadel Hour is seeking a seasoned manager to join our team as Front Desk & Service Manager.In this critical role, you'll be responsible for leading our front desk operations, developing strategies to enhance the guest experience, and collaborating with colleagues to drive business growth.Main Responsibilities:Team Leadership: Direct and motivate your team to...
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Help Desk Specialist
7 days ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeJob DescriptionThis is a challenging yet rewarding role that requires a professional and courteous approach when dealing with customers.Responsibilities include:Managing and handling incoming calls efficientlyProviding accurate information and resolving issues promptlyMaintaining records of customer interactionsFOLLOWING COMMUNICATION PROCEDURES, GUIDELINES,...
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Help Desk Agent
2 weeks ago
Islamabad, Islamabad, Pakistan HR World International (pvt. Ltd) Full timeJoin us at HR World International (pvt. Ltd) and take your career to the next level as an Inbound Call and Chat Support specialist.Salary Information: Starting from 65k to 75kWork Schedule: Night shift availableAbout the Role:This exciting opportunity requires a professional with excellent communication skills, industry experience, and a willingness to work...
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Senior IOS App Developer Wanted
4 days ago
Islamabad, Islamabad, Pakistan App Desk Inc Full timeThe ideal candidate will have extensive experience in designing and developing mobile applications for the iOS platform.About the JobThis is a full-time position that requires a highly motivated and talented individual to join our App Desk Inc. team.Developing, testing, and maintaining high-quality mobile apps for the iOS platform.Collaborating with...
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Help Desk Agent
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full timeJob Summary:As a Customer Support Specialist at ibex, you will be responsible for providing exceptional customer service and support. You will work closely with customers to understand their needs and provide solutions that meet their expectations.Duties and Responsibilities:Interact with customers to provide and process information in response to inquiries,...
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Help Desk Technician
4 days ago
Islamabad, Islamabad, Pakistan ServiceNOC Solutions Full timeServiceNOCSolutions Job:We are seeking a skilled NOC Engineer Tier 1 to join our team at ServiceNOCSolutions. As a key member of our IT department, you will be responsible for monitoring network systems, performing administrative tasks, troubleshooting network issues, and providing technical support to ensure smooth network...
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Help Desk Specialist
2 days ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Support Representative. The successful candidate will be responsible for managing customer relationships, resolving issues, and providing exceptional customer service.Main ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...
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Technical Help Desk Coordinator
1 week ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeJob Summary: We are seeking a skilled Customer Support Manager to join our team. The successful candidate will be responsible for handling and resolving customer queries, providing administrative support, and communicating with clients.Company OverviewAt 247 eServices Pvt Ltd, we are committed to delivering exceptional customer service and support to our...
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Technical Support Professional
12 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeWe are seeking a skilled Technical Support Specialist to provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems.Key Responsibilities:Respond to customer queries via chat, email, phone, or ticketing systems in a timely and professional manner.Troubleshoot technical issues related to hardware,...
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IT Quality Assurance Professional
4 days ago
Islamabad, Islamabad, Pakistan Developer Desks Technology Full timeQuality Assurance PositionJoin Developer Desks Technology's dynamic team as an SQA Engineer. In this role, you will play a crucial part in ensuring the quality and reliability of our software products.Key Responsibilities:Develop and maintain comprehensive test plans to ensure thorough coverage of software functionalityCollaborate with cross-functional teams...