
Technical Support Professional
2 days ago
We are seeking a skilled Technical Support Specialist to provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems.
Key Responsibilities:- Respond to customer queries via chat, email, phone, or ticketing systems in a timely and professional manner.
- Troubleshoot technical issues related to hardware, software, networks, or other IT systems.
- Diagnose and resolve technical issues, including account setup, software installations, and system configurations.
- Provide support and guidance to users on how to use specific features or systems.
- Escalate complex or unresolved issues to appropriate internal teams (e.g., developers, sysadmins).
- Log and track customer issues using a ticketing system and ensure proper documentation.
- Test and evaluate new software or hardware to assist with system rollouts.
- Create and maintain user manuals, FAQs, knowledge base articles, and training materials.
- Maintain up-to-date technical knowledge of products and services.
- Monitor system performance and suggest improvements to ensure reliability and efficiency.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 1–3 years of experience in a technical support or IT help desk role.
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Technical Support Role
1 day ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeJoin us at Professional Systems (Pvt) Ltd as an Electronics Engineer!About the Role:We are seeking an Electronics Engineer to provide technical support for our operations.Key Responsibilities:Assist in maintaining and repairing scientific/analytical equipment.Develop and implement solutions for improving our operational efficiency.Requirements:Hold a degree...
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Technical Support Professional
6 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromise Group is a leading Microsoft partner in the CEE region, offering a wide range of products and services to clients from various economic sectors. We are currently seeking a highly motivated Technical Support Professional to join our team.DutiesRespond to client inquiries and provide technical support via phone, email, and chat.Diagnose and resolve...
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Customer Support Professional
1 day ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeProfessional Systems (Pvt) Ltd is a leading provider of Hi Tech Industrial/ Scientific Equipment.We are seeking a highly motivated and skilled Jr. Customer Support Engineer to join our team in the ISLAMABAD Region - Service Department.Requirements:DAE- ELECTRONICS degree from a recognized institute.Fresh graduates or 01 year experience in field with...
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Technical Support Specialist
1 day ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeProfessional Systems (Pvt) Ltd, a renowned organization in Pakistan, seeks to hire a talented Jr. Customer Support Engineer to join its team.This role is ideal for individuals with 01 year experience in the field of Scientific / Analytical equipment.The selected candidate will work closely with colleagues to provide exceptional support to clients.Key...
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Technical Support Associate
5 days ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCareer Opportunities at Ibex DynamicsIbex Dynamics Pvt Ltd is a rapidly growing company that offers exciting career opportunities in the field of e-commerce. We are seeking a highly skilled and experienced Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support to our clients,...
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IT Technical Support Specialist
6 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromising a dynamic work environment, Promise Group invites applications for the position of IT Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to clients regarding Microsoft 365 and...
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Engineering Support Professional
1 week ago
Islamabad, Islamabad, Pakistan University of Haripur Full timeWe are looking for an experienced Engineering Support Professional to provide technical support and guidance to biomedical engineers and other staff members at the University of Haripur. As an engineering support professional, you will play a vital role in ensuring the safe and effective operation of medical equipment.Responsibilities:Provide technical...
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Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeJob Summary:We are seeking a Technical Support Specialist to join our team and provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems. You will act as the first line of defense for customer issues, resolving them efficiently and professionally, and escalating when necessary. The ideal candidate is...
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Technical Support Specialist
5 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAbout ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...
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East Coast Technical Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Cloudpso Full timeRole ResponsibilitiesThe Technical Support Analyst will be responsible for providing technical support for company products to customers' IT staff via Freshdesk, Microsoft Teams, Outlook, and Zoom.They will create and update technical support knowledge base articles, troubleshooting guides, and support documentation. The analyst will also analyze customer...
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Technical Support Expert
3 days ago
Islamabad, Islamabad, Pakistan S&P Global Full timeAbout the Opportunity:S&P Global is a leading provider of business intelligence solutions, and we are seeking a highly skilled Technical Support Expert to join our Client Operations team.As a Technical Support Expert, you will be responsible for providing expert-level support to clients via phone, email, and other channels, addressing their queries and...
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Technology Support Professional
3 days ago
Islamabad, Islamabad, Pakistan Oxbridge Digital Full timeOxbridge Digital is seeking a Technology Support Professional to join our team. The ideal candidate will have a strong background in IT support and be able to effectively communicate technical concepts to non-technical users.About the JobThis role is responsible for providing technical support to staff, employees, and students at Riphah International...
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IT Support Professional
2 weeks ago
Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full timeWe are seeking an IT Support Professional to join our team at dinCloud Pakistan, An ATSG Company. As a key member of the NOC team, you will play a crucial role in ensuring the reliability and performance of our Unified Communications platforms.About the Role:This position involves monitoring and diagnosing issues related to BroadWorks, WebEx, and Microsoft...
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Application Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Shibli Full timeWe are hiring an experienced Application Support Professional to join our team at Shibli. In this role, you will provide technical support to customers, ensuring that they receive the best possible service.About the Position:The Application Support Professional will work closely with our sales team to understand customer requirements and provide pre- and...
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Technical Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan Contour Software Full timeAbout UsAt Contour Software, we pride ourselves on being a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. With a portfolio of market-leading solutions covering over 100 industry domains, we provide professionals with fulfilling, long-term careers.The DivisionWe are part of Freestyle Solutions, which provides essential...
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Technical Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan EWS Group Full timeContour Software is a leading provider of enterprise software solutions, serving customers in over 100 countries worldwide. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world.We are seeking a highly skilled and...
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IT Support Professional
1 week ago
Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full timeWe are seeking an experienced IT Support Professional to join our team at dinCloud Pakistan, An ATSG Company. As a key member of our NOC team, you will be responsible for ensuring seamless communication services for customers by diagnosing and addressing UC-specific alerts, troubleshooting advanced issues, and collaborating across teams to meet service level...
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IT Technical Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan Oxbridge Digital Full timeOxbridge Digital seeks a dedicated and skilled IT Technical Support Specialist to provide comprehensive technical support to staff, employees, and students at Riphah International University. This role is crucial in maintaining a seamless IT experience across the university's campuses.Key ResponsibilitiesTechnical Support: Respond to IT support requests from...
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Technical Network Services Professional
2 weeks ago
Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full timeTechnical Network Services Professional:We are seeking an experienced Technical Network Services Professional to join our team as a Network Operations Center Specialist. In this role, you will be responsible for providing technical support and guidance to customers and internal stakeholders on network-related issues.You will collaborate with cross-functional...
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Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Al-Shams Technologies Full timeWe are seeking a highly skilled IT Specialist to join our dynamic team at Al-Shams Technologies.Job OverviewThe ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems. As an IT Specialist, you will play a crucial role in ensuring the seamless operation...