Retail Store Coordinator

3 days ago


Karachi, Sindh, Pakistan Dreamworld Resort, Hotel & Golf Course Full time
Job Description:

The Commercial Operations Lead will be responsible for driving business growth and customer satisfaction at Dreamworld Resort, Hotel & Golf Course.

Key Responsibilities:
  • Operational Excellence: Maintain optimal store performance and address any operational challenges.
  • Performance Management: Regularly assess store performance, identifying areas for improvement and implementing effective solutions.
  • Team Leadership: Develop and manage store in-charges and staff, ensuring effective task delegation.
  • Compliance: Ensure audit compliance across all stores, maintaining high standards.
  • Problem Solving: Effectively resolve store-related problems, escalating to higher management when necessary.
  • Communication: Execute instructions from higher management regarding store operations.
  • Grievance Handling: Address and resolve grievances of store staff through effective communication.
  • Query Resolution: Efficiently resolve queries from various stakeholders.
  • Cross-Functional Collaboration: Work with other departments to resolve miscellaneous matters.
  • Sales and Training: Engage in sales activities and provide on-the-job training to subordinates.
  • Task Execution: Complete all assigned tasks according to the senior line of reporting.
Requirements:
  • A degree in Supply Chain & Commerce is required.
  • Minimum 5-8 years of experience in a relevant field is necessary.
  • Proficiency in MS Office and computer literacy is essential.
  • Excellent communication, interpersonal, and leadership skills are mandatory.

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