Sales and Customer Engagement Specialist

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

The Telesales Representative role is a key part of sales or customer service teams. In this position, you will be responsible for reaching out to potential customers (outbound sales) or handling incoming inquiries (inbound sales). You will play a vital role in driving business growth and ensuring excellent customer experiences.

Responsibilities:
  • Making phone calls to engage with potential or existing customers to discuss products or services.
  • Providing clear explanations of features and benefits to match customers' needs.
  • Negotiating to close sales and handle any objections that may arise.
  • Managing customer information and maintaining accurate records within our CRM database.
  • Following up on leads and previous conversations to ensure a seamless experience.
  • Meeting and exceeding sales targets and KPIs.
  • Fostering long-term relationships with customers by providing exceptional service.

Requirements:

  • A graduate degree is mandatory for this role.
  • You must possess strong persuasion and negotiation skills to effectively close deals.
  • A customer-focused mindset is essential to drive business growth and satisfaction.
  • You should have basic computer and CRM knowledge to efficiently manage customer interactions.
  • Resilience and the ability to handle rejection are critical components of success in this role.

Compensation:

  • This position offers a competitive base salary plus performance-based incentives and commissions.

Required Skills:

Client Dealing, Sales Management, Communication Skills, End-to-End Sales, Business Development Process, Information Technology

Category:

Sales & Business Development

Job Type:

Full-time/Permanent position working during regular business hours



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