Customer Delight Manager
19 hours ago
As a Customer Retention Specialist, you will play a crucial part in enhancing customer relationships and optimizing business growth.
Key Responsibilities- Engage with customers to understand their concerns and analyze reasons for website abandonment.
- Develop and implement effective retention plans to reduce churn and increase customer loyalty.
- Collaborate with the sales and marketing teams to design targeted campaigns for retaining high-value customers.
- Conduct surveys, interviews, or feedback sessions with customers to identify pain points and reasons for dissatisfaction.
- Proven experience in customer service, account management, or customer success.
- Strong analytical skills with the ability to identify trends and patterns in customer feedback.
- Excellent communication and interpersonal skills.
- Ability to empathize with customers and provide creative solutions to their problems.
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Client Delight Expert
3 days ago
Lahore, Punjab, Pakistan Iyrix Technologies Full timeTechnical Account Representative sought after by Iyrix Technologies for providing innovative customer-centric solutions.About This Position:This crucial role involves improving customer satisfaction and creating value through strategic planning and collaboration.Provide personalized assistance to customers through emails, chats, and calls, focusing on speedy...
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Account Management Specialist
4 days ago
Lahore, Punjab, Pakistan ADCITY Full timeAbout ADCITYWe are a forward-thinking organization that prioritizes innovation and customer delight. As a Sales Manager, you will be instrumental in driving sales growth and enhancing customer loyalty.Key AccountabilitiesSourcing new business leads and converting them into sales opportunities.Maintaining existing customer relationships through regular...
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Product Development Manager Lead
19 hours ago
Lahore, Punjab, Pakistan HomeBazar Full timeAt HomeBazar.pk, a rapidly growing online ecommerce platform offering everything for everyone, we are seeking an exceptional individual to manage our store product operations.Key Responsibilities:Manage all store product related activitiesOversee logistics and fulfillment processesDevelop and maintain the storefront's visual appeal and product...
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Senior Project Implementation Manager
3 days ago
Lahore, Punjab, Pakistan Bricksol Full timeBricksol is searching for an accomplished Project Manager to spearhead our project initiatives. If you have a proven track record of driving projects forward and delighting clients, we want to hear from you!Main ResponsibilitiesSchedule project milestones and deadlines.Ensure project deliverables meet client expectations.Foster collaborative relationships...
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Software Product Manager Lead
19 hours ago
Lahore, Punjab, Pakistan Mountainise Inc Full timeWe're looking for a talented Project/Product Manager to join our team at Mountainise. As a key member of our organization, you'll play a crucial role in shaping the future of our products and services.At Mountainise, we're passionate about creating innovative solutions that meet the evolving needs of our customers. Our goal is to build products that are not...
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Digital Product Lifecycle Specialist
19 hours ago
Lahore, Punjab, Pakistan Mountainise Inc Full timeWe're looking for a talented Project/Product Manager to join our team at Mountainise. As a key member of our organization, you'll play a crucial role in shaping the future of our products and services.At Mountainise, we're passionate about creating innovative solutions that meet the evolving needs of our customers. Our goal is to build products that are not...
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Customer Relationship Manager
3 days ago
Lahore, Punjab, Pakistan Dynamic Packaging (Pvt) Ltd Full timeDynamic Packaging (Pvt) Ltd is seeking a Customer Relationship Manager to join its team.This role involves building and maintaining strong relationships with customers to understand their packaging requirements.You will work closely with production and R&D teams to develop innovative packaging solutions that meet customer needs.Achieving sales targets and...
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Customer Experience Manager
5 hours ago
Lahore, Punjab, Pakistan People Full timeAbout the OpportunityWe are seeking an exceptional Customer Experience Manager to lead our customer experience strategy and ensure every guest has an unforgettable experience at our properties.This role involves developing and implementing initiatives that drive customer loyalty, retention, and advocacy.Key Responsibilities:Conduct customer surveys and...
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Customer Experience Manager
3 days ago
Lahore, Punjab, Pakistan Transpotech Services Full timeJob DescriptionKey Responsibilities:Conduct thorough evaluations of customer support interactions, ensuring that agents adhere to established performance metrics and quality standards.Provide actionable feedback to customer service representatives, highlighting areas for improvement and opportunities for growth.Collaborate with the training team to identify...
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Customer Service Manager Leader
1 day ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeCustomer Service ManagerJob Summary:We are seeking an experienced and results-driven Customer Service Manager to lead our customer support team. The ideal candidate will have a proven track record of delivering exceptional customer experiences, building high-performing teams, and driving business growth.Key Responsibilities:Develop and implement customer...
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Customer Experience Quality Manager
4 days ago
Lahore, Punjab, Pakistan Planlab solution Full timeCustomer Experience Quality Manager Job Overview:We are seeking an experienced Customer Experience Quality Manager to lead our quality assurance efforts at Planlab Solution. As a key member of our customer support department, you will be responsible for developing and implementing quality control processes to ensure exceptional customer experiences.Your Key...
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Customer Engagement Manager
19 hours ago
Lahore, Punjab, Pakistan Job Portal - dinCloud Pakistan Full timeJob Summary:About the PositionWe are seeking a Customer Engagement Manager to join our Lahore office, responsible for driving operational excellence and enhancing customer engagement strategies during night shifts.Main ResponsibilitiesManage a team of customer engagement specialists, ensuring targets are met.Conduct regular team meetings, provide guidance,...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan ENTERTAINER FZ LLC Full timeAbout Our MissionAt the ENTERTAINER, we believe that experience is everything. Our mission is to create unforgettable experiences for our customers, partners, and employees alike.As a leading digital company, we strive to build simple, user-friendly digital experiences that delight millions of users worldwide.Job OverviewWe are looking for an experienced...
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Customer Service Management Expert
19 hours ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeAbout the RoleThe Customer Service Management Expert will be responsible for ensuring seamless communication between customers and our team members. This involves forecasting call volumes, distributing tasks efficiently, and monitoring productivity metrics.
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Digital Experience Engineer
4 days ago
Lahore, Punjab, Pakistan ENTERTAINER FZ LLC Full timeAbout UsThe ENTERTAINER is a leading digital company driven by innovation and data insights. We aim to deliver unparalleled value to our customers through cutting-edge solutions.Our team is passionate about crafting seamless digital experiences that exceed user expectations. With a focus on product innovation, engineering, and infrastructure, we strive to...
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Customer Acquisition Manager
19 hours ago
Lahore, Punjab, Pakistan Inova Global Full timeAbout the TeamWe are a dynamic and supportive team that values collaboration and communication. Our team members are passionate about providing exceptional customer experiences and driving business results.The Inbound Sales Representative will be working closely with the sales team, customer support, and other departments to provide a seamless customer...
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Customer Account Development Manager
19 hours ago
Lahore, Punjab, Pakistan V Tech Pakistan Full timeAbout UsV-TECH is a leading company in Pakistan, providing innovative solutions in Auto-ID technology. We are committed to delivering exceptional results and exceeding our customers' expectations.Job OverviewThis role is responsible for managing and growing key customer accounts by implementing innovative sales strategies. The ideal candidate will have a...
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Customer Relationship Manager
4 days ago
Lahore, Punjab, Pakistan Misfalah International Full timeWe are seeking a highly skilled and experienced Customer Relationship Manager to join our team at Misfalah International.Job OverviewIn this role, you will be responsible for maintaining and building relationships with clients, ensuring their needs are met and exceeded, and contributing to the development of marketing strategies and campaigns to drive...
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Customer and Vendor Data Manager
4 days ago
Lahore, Punjab, Pakistan CH01 CHE Fresenius Medical Care (Schweiz) AG Full timeJob OverviewThe Customer and Vendor Data Manager is responsible for maintaining accurate and up-to-date customer and vendor data. This includes accurate and timely maintenance of customer and vendor data, issuance of intercompany and ad-hoc billing, and timely bank reconciliation and clearing of incoming payments.Key Responsibilities:Accurate maintenance of...
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Customer Engagement Manager
19 hours ago
Lahore, Punjab, Pakistan IGO Pakistan (Private) Limited Full timeKey Responsibilities:Follow our company's communication 'Script' to ensure consistency in customer interactions.Identify and clarify customer information to provide effective solutions.Requirements:Intermediate to Bachelor / A-levels qualification.Excellent interpersonal and communication skills.