Customer Experience Quality Manager

Job DescriptionKey Responsibilities:Conduct thorough evaluations of customer support interactions, ensuring that agents adhere to established performance metrics and quality standards.Provide actionable feedback to customer service representatives, highlighting areas for improvement and opportunities for growth.Collaborate with the training team to identify...

About UsWe are Educative Inc, a leading provider of interactive learning platforms for software developers. Our mission is to empower developers to stay ahead of the curve in modern technology.Our interactive courses are designed to teach developers the skills employers demand. With in-browser coding environments and interview-focused assessments, learners...

About the Role:We are seeking a highly skilled Service Delivery Specialist to join our team at Rapidline Immigration. The successful candidate will be responsible for maintaining strong relationships with clients after the sale, ensuring they are updated on the status of their processes and that all necessary documentation is in order.Responsibilities:Client...

About the JobWe are seeking an experienced Customer Experience Specialist to join our team at Stylo Pvt Ltd. In this role, you will play a key part in developing and implementing loyalty programmes that drive customer engagement and retention.Responsibilities include managing programme operations, analysing customer data and insights, and collaborating with...

Job DescriptionWe are looking for a highly skilled Social Media Coordinator to join our team at ibex. As a key member of our Operations department, you will play a vital role in shaping our online presence and customer engagement strategy.Key ResponsibilitiesManage and maintain our social media accounts, ensuring they accurately reflect our brand and...

About the Role:We are looking for an experienced Customer Experience Associate to join our team at ASK Development Limited. As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Main Responsibilities:Address customer complaints and resolve...

Qualifications & ExperienceTo be successful as a Quality Enhancement Manager, you will need to possess strong analytical and reporting skills, excellent attention to detail, effective communication and feedback skills, and the ability to collaborate across teams.Bachelor's / Master's degree in a relevant field or equivalent work experience.Proven experience...

About Us:Zameen.com is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally.We're now seeking a passionate Customer Experience Specialist to join our dynamic team. As a Customer Experience Specialist, you'll play a key role in ensuring seamless deal closures and exceptional customer experiences.Your...

Job OverviewIbex is seeking an exceptional Customer Support Executive to provide top-notch assistance to our clients. As a key member of the Operations department, you will be responsible for delivering outstanding customer experiences through written and verbal communications.The ideal candidate will possess excellent problem-solving skills, strong...

This position requires a skilled Laravel developer who can manage complex projects from start to finish. Key responsibilities include:Ensuring high-quality codebase maintenance and updatesImplementing efficient database designs and querying techniquesCollaborating with cross-functional teams for seamless integrationStaying up-to-date with industry trends and...

About the Role:We are seeking a highly motivated and customer-focused individual to join our sales and support team as an Xfinity Agent. As a key member of our team, you will be responsible for providing exceptional customer service, resolving technical issues, and educating customers on available Xfinity products and services.Key Responsibilities:Handle...

Company Overview:Zafar Securities (Pvt) Ltd. is a leading trading and securities firm, licensed by the Lahore Stock Exchange Ltd. and a Universal Commodity Membership Right Holder of Pakistan Mercantile Exchange Ltd.

This exciting opportunity is perfect for a dedicated and passionate Laravel developer. Key responsibilities include:Contributing to the creation and maintenance of high-quality codebasesParticipating in collaborative discussions and workshops to drive innovationLearning from colleagues and sharing expertise through mentorshipDeveloping technical solutions...

Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Planlab Solution. As a key member of our customer support department, you will be responsible for monitoring and evaluating chat support interactions to ensure quality standards.About the Role:This is a full-time position that requires 2-3 years of experience in...

The role of QMS Lead at TM Rubber Pvt. Ltd. involves ensuring that our company's quality management system aligns with customer requirements, adhering to ISO standards and IATF certification.Key ResponsibilitiesMaintain a robust documentation process that meets customer QMS standards.Plan, conduct, and report internal audits for compliance with ISO and...

Join us at Talent hunters Pvt Ltd as a Brand Experience Manager and shape the face of our brand in the Garments Retail Industry.You will play a critical role in creating engaging experiences for our customers, driving sales growth, and building strong relationships with internal stakeholders.Your Key Responsibilities:Develop and execute brand experience...

About Us:As a leading Semiconductor Test data analytics solutions provider, yieldWerx offers end-to-end services to enable semiconductor companies to optimize their test data analysis. With a global presence and headquarters in Texas, USA, we collaborate with top Semiconductor Foundries and Independent Device Manufacturers to drive innovation.Job...

Content Strategy RoleThe content strategist role at Quality Rapid Services involves designing and executing a content strategy that drives business outcomes. This includes planning, creating, and publishing content that resonates with our target audience and supports our company's mission and values.Job Requirements:Ability to develop and execute a...

About Us:">Techleadz is a rapidly expanding organization that is passionate about delivering exceptional customer experiences. We are seeking a skilled Web Designer to join our team and contribute to the development of innovative digital solutions.">Job Summary:">The successful candidate will be responsible for designing and developing engaging website and...

Requirements and QualificationsWe are looking for a candidate with 2+ years of customer support experience, strong English communication skills (written and verbal), and proficiency in Slack, Zendesk, and ClickUp. The ideal candidate will have excellent problem-solving skills, a strong ability to multitask, and a passion for delivering exceptional customer...