Java Applications Support Specialist

6 days ago

Sargodha, Punjab, Pakistan beBeeTechnical Full time $90,000 - $120,000
Senior Java Technical Support Specialist Opportunity

We are seeking an experienced Senior Java Technical Support Specialist to join our team. The ideal candidate will have a strong background in Java development and troubleshooting, with at least 4 years of experience in on-call teams.

The successful candidate will be responsible for managing, troubleshooting, and resolving complex issues in our Java-based applications and services. They will also provide technical leadership within our event-driven architecture, lead incident response efforts, and implement robust root cause analysis methodologies.

The key responsibilities of this role include:

  • Managing and resolving complex issues in our Java-based applications and services.
  • Providing technical leadership within our event-driven architecture and leading incident response efforts.
  • Offering on-call technical support coverage during designated hours, including weekends.
  • Overseeing system monitoring and establishing protocols for efficient incident response.
  • Troubleshooting and resolving the most complex issues in Java applications and services.
  • Developing and implementing comprehensive root cause analysis (RCA) frameworks and procedures.
  • Creating detailed technical documentation and knowledge base articles for team reference.
  • Designing and optimizing RESTful API integrations to improve system stability.
  • Mentoring junior support engineers and providing technical guidance to development teams.
  • Collaborating with stakeholders to establish and meet service-level objectives.

In addition to the key responsibilities, the ideal candidate will possess the following qualifications:

  • At least 4 years of experience in Java development and troubleshooting.
  • At least 4 years of experience as a Support Engineer in on-call teams.
  • Proven experience with event-driven architectures in production environments.
  • Advanced expertise in incident response, management, and root cause analysis methodologies.
  • Extensive hands-on experience with RESTful APIs design and implementation.
  • Experience implementing monitoring solutions and alerting strategies.
  • Excellent problem-solving skills and ability to make critical decisions under pressure.
  • Strong communication abilities to explain complex technical issues to various audiences.
  • Willingness to work on a rotational schedule, including weekends.

The benefits of this role include:

  • 100% remote work opportunity.
  • Excellent compensation package.
  • Hardware and software setup for working from home.
  • Flexible hours: create your own schedule.
  • Paid parental leaves, vacations, and national holidays.
  • Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Becoming part of our global team means joining a dynamic community where your unique talents can truly thrive.

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