IT Operations Specialist

7 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: IT Operations Specialist

Job Overview
The role of an IT Support Executive/Help Desk Officer is a vital part of any organization's operations. In this position, you will be responsible for providing technical assistance and support to employees, ensuring that all IT systems are running smoothly.

Responsibilities
As an IT Support Executive/Help Desk Officer, your key responsibilities will include:
  • Providing technical support to employees on various IT-related issues.
  • Managing and resolving help desk tickets in a timely and efficient manner.
  • Collaborating with other teams to resolve complex technical issues.
  • Maintaining accurate records of help desk interactions.

Requirements and Qualifications
To succeed as an IT Support Executive/Help Desk Officer, you will need to possess the following skills and qualifications:
  • Bachelor's degree in Computer Science or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with Windows operating system and Microsoft Office Suite.

Benefits
This role offers a range of benefits, including:
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.
  • The opportunity to make a real difference in the organization's success.

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