High-Performance Team Coach

This is an exceptional job opportunity to lead a high-performing, multi-discipline team. As a Scrum Master, you will develop and instill in your team a clear vision and passionate drive.Key responsibilities include:Coaching team members in self-management and cross-functionalityFocusing the Scrum Team on creating high-value IncrementsRemoving impediments to...

As a Scrum Master, you will develop and lead a high-performing team, instilling in them a clear vision and a passionate drive.

We are seeking a skilled English Language Coach to join our team. This role involves assessing the English language proficiency of new and existing employees, conducting quality checks on their communication skills, and providing coaching and feedback to improve their performance.Responsibilities:Assess English language proficiency through interviews and...

Job Title: Product Development CoachThis is a unique opportunity to join a dynamic team and contribute to the success of the company. As a coach, you'll help develop and implement agile methodologies, ensuring the delivery of high-quality products.Develop and maintain a deep understanding of agile principles and practicesCollaborate with cross-functional...

Senior Agile Coach RoleKey Responsibilities:Develop and execute Scrum implementation strategiesCoach teams on self-management, cross-functionality, and collaborationFoster a culture of continuous improvement and learning

Manage a team of approximately 10 to 20 Service Professionals (CSRs).Ensures 100% of Service Professionals (CSRs) meet and/or exceed their overall customer satisfaction and experience, quality, and productivity standards.Provides consistent, balanced, and timely performance feedback on CSRs' performance.Ensures a positive work environment, continuous...

Training Specialist Role:Deliver comprehensive training programs for new customer service representatives.We are looking for an experienced professional with a strong background in customer service training to join our team.The successful candidate will have a proven track record of delivering high-quality training programs, as well as excellent...

Job Title: Team LeadJob Description:As a Team Lead, you will be responsible for managing a team of approximately 10 to 20 Service Professionals. Your primary goal is to ensure that all team members meet and/or exceed their overall customer satisfaction and experience, quality, and productivity standards.You will provide consistent, balanced, and timely...

Job Description">We are seeking a dedicated and experienced Call Quality Agent to join our team. The successful candidate will be responsible for conducting English language assessments, monitoring call quality, coaching staff, and providing customer service training.This role requires a graduate degree in English Literature or Applied Linguistics, with at...

Job Title: Agile Team FacilitatorThis is an exceptional opportunity to lead a high-performing team and instill in them a clear vision and a passionate drive. As a facilitator, you'll play a leading role in fulfilling the company's vision, driving the implementation of its products, and setting standards for teams to follow.You'll coach team members in...