Global Support Expert

2 weeks ago


Karachi, Sindh, Pakistan Facon Pakistan Full time

Facon Pakistan is seeking a highly skilled and experienced Senior Customer Support Representative to join our team. As a Senior Customer Support Representative, you will be responsible for providing exceptional customer service to international customers via email and phone.

This is an exciting opportunity to work with a fast-paced and innovative company that values its employees and customers alike. You will have the chance to develop your skills and knowledge, and contribute to the growth and success of our organization.

**Key Responsibilities:**

  • Provide timely and effective solutions to customer inquiries and issues.
  • Communicate clearly and professionally with customers via email and phone.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.

**Requirements:**

  • 3+ years of experience in customer support or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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