Logistics Coordinator

1 week ago

Lahore, Punjab, Pakistan Gateway Dispatch Services Full time
Job Description

In the transportation sector, a Truck Dispatcher plays a crucial role as a point of contact for clients and truck drivers, ensuring timely delivery of goods. This position involves managing timetables, monitoring routes, and resolving issues that may arise during transportation.

Main Responsibilities:

  • Scheduling Management:
    • Plan and organize truck drivers' assignments based on shipment specifications and customer preferences.
    • Create efficient routes to maximize delivery windows, reduce fuel consumption, and minimize costs.
    • Adjust schedules as needed to account for unexpected delays, traffic changes, or shifting delivery priorities.
    • Maintain continuous communication with truck drivers to provide guidance, information, and support during the transportation process.
    • Collaborate with customers, vendors, and other stakeholders to address queries, resolve disputes, and ensure customer satisfaction.
    • Notify relevant parties of any incidents, delays, or disruptions, and implement backup plans to mitigate their impact on delivery dates.
  • Record-keeping and Documentation:
    • Accurately record all cargo details, including collection and delivery times, distance traveled, fuel consumption, and any issues or delays experienced.
    • Create and maintain bills of lading, shipping manifests, and delivery receipts in accordance with business standards and regulatory requirements.
  • Problem-solving:
    • Identify and proactively address any transportation operations issues or challenges to prevent delays and minimize interruptions.
    • Manage emergency scenarios, such as mechanical failures, accidents, or adverse weather conditions, by developing backup plans and providing assistance to drivers when required.
  • Compliance and Safety:
    • E nsure adherence to applicable regulations, including hours of service, weight restrictions, and safety standards, to preserve legal and operational integrity.
    • Monitor driver performance and actions to promote safe driving habits and prevent infractions or accidents.
  • Team Collaboration:
    • Foster collaboration with other departments, including customer service, logistics, and warehousing, to optimize procedures, improve productivity, and enhance overall service quality.
    • Offer guidance and support to truck drivers by addressing their concerns, assisting with route planning, and promoting efficient team communication.
Requirements
  • A high school degree or equivalent is required; further education or training in transportation management, logistics, or a related field is preferred.
  • Proven experience in logistics or dispatching, ideally within the transportation sector.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
  • Proficiency in computer software applications, including dispatching software, GPS navigation systems, and Microsoft Office suite.
  • Knowledge of transportation regulations, safety standards, and industry best practices.
Working Conditions

Full-time, part-time, contract, and fresher positions are available. Expected working hours: 40 per week. Ability to commute: Lahore (required). Ability to relocate: Lahore (required).

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