Support Services Specialist

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

A Customer Support Specialist is required to build strong relationships with customers, understand their needs, and offer tailored solutions.

Key Responsibilities:

  1. Effective communication with customers through inbound and outbound calls, ensuring timely issue resolution.
  2. Queuing management to minimize customer wait times, promoting a positive customer experience.
  3. Rental terms, pricing, and service policies clearly explained to customers.
  4. Qualifying customers in accordance with company procedures, including AR and collections.

Benefits of this role include:

  1. Competitive salary paid on time.
  2. Paid leave entitlement after one year of service.
  3. Secure office environment and international standard facilities.
  4. Medical insurance available after probation period.
  5. Provident fund at end of employment.
  6. Performance-based bonuses and recognition opportunities.


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