Telephone Support Specialist

Telephone Support PositionAbout the Role:We are looking for a skilled Telephone Support Specialist to provide top-notch support to our customers. As a key part of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing product information.Responsibilities and Expectations:Answer customer calls in a...

Minimum RequirementsAt least 02 years' experience as Receptionist Telephone operator.Good command over spoken and written Urdu & English.Pleasing personality.Mature.Age between 30 & 35 years.Preferably married.Job SpecificationWork as Receptionist cum Telephone Operator.Maintenance of attendance & other required records.Capable of providing administrative...

Financial Support SpecialistThe Financial Support Specialist will play a vital role in supporting the financial activities of the organization. This includes maintaining accurate records, providing administrative support, and contributing to the overall efficiency of the finance department.This position requires strong analytical and problem-solving skills,...

Client Acquisition and Retention SpecialistIn this role, you will play a vital part in acquiring new clients and retaining existing ones. Key responsibilities include making outbound calls, arranging sales meetings, and introducing our services to potential clients. You will also handle client inquiries and resolve any issues that may arise.About the RoleWe...

A successful call center professional possesses excellent communication skills, active listening abilities, and empathy. They must be able to convey information clearly, understand customer needs, and provide solutions or assistance. Additionally, they need to have a thorough understanding of the products or services they represent, as well as strong...

Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a professional and courteous manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and issues with empathy and professionalism.Document customer interactions and transactions in the CRM system.Follow up with customers to ensure...

Job DetailsCall Centre Representative RoleWe are seeking a skilled Call Centre Representative to join our team. The ideal candidate will be able to handle customer inquiries and resolve issues effectively.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiriesResolves customer complaints in a timely and professional mannerCollaborate with...

**About the Role:**Tier 1 & 2 Support SpecialistThis position provides exceptional customer service to end-users and businesses by delivering timely and effective support for applications across geographically dispersed operating units. As a Tier 1 & 2 Support Specialist, you will actively monitor Security Operations Center (SOC) alerts and collaborate with...

Customer Support ExecutiveWe are looking for a talented individual to provide responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills, focusing on resolving customer issues via telephone or live chat.This role involves handling inbound calls where customers reach out to agents to resolve their...

As a key member of our IT team, you will be responsible for providing technical support across the organization. This includes assessing the urgency and business impact of all support requests, installing and configuring computer hardware, operating systems, and applications.ResponsibilitiesProvide initial assessment of urgency and business impact on all...