
Director of Quality Management
5 days ago
Job Description
This role involves overseeing the activities of quality control analysts, ensuring the accuracy and effectiveness of processes used for public assistance and services delivery. The employee works within established methods and procedures, applying independent judgment to adapt guidelines to specific situations.
The position requires knowledge of quality control policies, supervisory techniques, personnel policies, and procedures. Key responsibilities include developing and implementing quality control review policies and procedures, maintaining records, preparing reports, and conducting correspondence.
- Responsibilities:
- Develop and implement quality control review policies and procedures.
- Maintain records, prepare reports, and conduct correspondence.
- Analyze and evaluate diverse information sources.
- Communicate effectively with others through verbal and written interactions.
- Maintain positive public relations.
- Understand procedures and forms used in client eligibility determination.
About Us
We are a leading provider of quality management solutions. Our team is dedicated to delivering exceptional results and exceeding customer expectations.
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