Implementation Professional

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Implementation Professional

This role is focused on providing high-quality implementation services to customers. The successful candidate will have extensive experience in implementation management and SaaS-based product deployments.

The role involves working closely with Implementation Managers, Solution Architects, and Project Managers to ensure seamless implementation processes. This includes reviewing client specifications, making recommendations, and engaging with clients during project delivery.

Key Responsibilities:

  • Providing high-quality implementation services to customers
  • Reviewing client specifications and making recommendations
  • Engaging with clients during project delivery
  • Working with the development team on prioritization and clarity of customization requests
  • Timely delivery of assigned tasks
  • Business intelligence troubleshooting and drafting customization reporting requirements
  • Troubleshooting problems during the implementation phase
  • Conducting User Acceptance Testing (UAT)
  • Management and reporting of UAT defect logs
  • QA testing and troubleshooting final system setups
  • Investigating and documenting technical issues
  • Providing training and end-user support during and after implementation
  • Validating scope of work with project managers for handover
  • Supporting post-production activities, including customization, development, enhancements, and reporting
  • Managing transition processes from implementation to Go-Live
  • Leading project-related activities and ensuring meeting deadlines
  • Ensuring deliverables meet customer requirements

Required Experience:

  • Extensive experience in implementation management
  • Experience with SaaS-based product deployments
  • Hands-on experience in building UAT test cases and performing functional QA
  • Able to draft/understand technical documents like Functional Requirements Specification and Statement of Work
  • Working on the Development/QA side is a plus


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