Lead Call Center Agent

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Call Center Leadership Role

This position entails leading a team of professionals in a dynamic call center setting. Your key duties will be managing daily operations, coordinating staff schedules, and fostering an environment that encourages collaboration, open communication, and continuous improvement.

Responsibilities Include:
  • Developing and implementing effective call center strategies to enhance performance and productivity
  • Mentoring and guiding team members to achieve their full potential
  • Collaborating with stakeholders to identify areas for improvement and develop solutions

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