E-commerce Operations Specialist

5 days ago


Karachi, Sindh, Pakistan Primefabric Full time

Job Description:

We are searching for an E-commerce Operations Specialist to lead our digital transformation journey at Primefabric. This is a one-person operation where you will be responsible for managing our entire online ecosystem, including website administration, advertisement management, logistics coordination, inventory tracking, and customer support.

Responsibilities:

  1. Ensure seamless website & online store management by maintaining accurate product information, processing transactions, and updating stock levels.
  2. Develop and execute a comprehensive digital marketing strategy utilizing Facebook, Instagram, and Google Ads to drive sales and brand awareness.
  3. Oversee inventory & order management by coordinating with suppliers, tracking stock levels, and expediting order fulfillment.
  4. Coordinate logistics & delivery handling to guarantee timely shipments and deliver exceptional customer experiences.
  5. Provide exceptional customer service and sales support by responding to queries, confirming orders, and facilitating returns or exchanges.
  6. Analyze sales performance and develop targeted marketing initiatives to propel revenue growth.

Required Skills:

  1. Minimum 1 year of experience in e-commerce or similar fields.
  2. Proficiency in using Shopify or other e-commerce platforms.
  3. Hands-on experience with Facebook, Google Ads, and social media marketing tools.
  4. Auditing and analytical skills, with knowledge of Google Analytics.
  5. Basic proficiency in web design and visual composition.
  6. Strong verbal and written communication skills, with excellent interpersonal and problem-solving abilities.


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