Ecommerce Operations Specialist

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Description

This role involves providing exceptional customer service through various communication channels, including emails, calls, and SMS. The ideal candidate will be able to respond promptly to customer inquiries and resolve complaints in a professional manner.

The successful candidate will also be responsible for resolving orders with stock issues, coordinating with suppliers to replenish inventory, and performing data entry tasks. This is a full-time position that requires working Monday to Saturday from 10 AM to 6 PM.

Key Responsibilities:

  • Respond to customer inquiries and resolve complaints via phone, email, or SMS
  • Resolve orders with stock issues and coordinate with suppliers to replenish inventory
  • Perform data entry tasks to maintain accurate records
  • Work collaboratively as part of a team to achieve business objectives

Required Skills and Qualifications:

  • Familiarity with ecommerce platforms, particularly Shopify
  • Experience with spreadsheets, such as Google Sheets or Microsoft Excel
  • Customer service basics, including greeting, responding, and handling customer queries and complaints


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