Technical Support Specialist

4 days ago

Karachi, Sindh, Pakistan beBee Careers Full time
Technical Support Specialist

This is a challenging opportunity for a skilled IT professional to provide technical support and maintain hardware and software systems.

  • The successful candidate will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, networks, and peripheral devices.

Responsibilities:

  • Provide technical support to end-users, troubleshooting hardware and software issues promptly and efficiently.
  • Install, configure, and maintain computer systems, networks, and peripheral devices.
  • Collaborate with team members to ensure the security and integrity of our IT infrastructure.
  • Manage and monitor system backups, data recovery, and disaster recovery procedures.
  • Assist in implementing new software applications and system upgrades.
  • Conduct regular system performance evaluations and identify areas for improvement.
  • Stay up-to-date with the latest technology trends and make recommendations for system enhancements.

Qualifications and Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an IT Specialist or in a similar role.
  • Strong knowledge of computer hardware, operating systems, and network administration.
  • Proficiency in troubleshooting and resolving technical issues.
  • Familiarity with network protocols, security protocols, and data backup/recovery.
  • Experience with system administration, including Active Directory and Group Policy management.
  • Excellent communication skills and the ability to effectively collaborate with cross-functional teams.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Medical health insurance coverage.
  • Employees' old-age benefits coverage.
  • Professional learning and development support.
  • Generous vacation and paid time off.
  • Employee assistance programs for mental health.
  • Company-sponsored events and team-building activities.
  • Diverse, professional, and inclusive work environment.
  • Opportunities for career growth.
  • Cutting-edge technology and tools.
  • Family-friendly policies, including parental leave.
  • Commuter benefits or transportation assistance.
  • Social responsibility and community involvement programs.

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