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Customer Relationship Manager

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Career Opportunity: Customer Service Manager

Job Overview:

We are recruiting an experienced Customer Service Manager to oversee our customer service operations and drive business success.

The successful candidate will have a strong background in customer-facing roles, with expertise in leading high-performing teams and driving customer satisfaction.

Main Duties:
  1. Develop and execute customer-centric strategies to drive business growth
  2. Lead and manage customer service teams to achieve excellence
  3. Identify and address customer pain points to improve overall satisfaction
  4. Stay informed about industry trends and developments to inform business decisions
Key Qualifications:
  • At least 5 years' experience in customer service management
  • Proven ability to lead and motivate teams to deliver exceptional results
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to change