Service Operations Leader

7 days ago


Lahore, Punjab, Pakistan Marham Full time

As a Service Operations Leader, you will be responsible for driving customer service excellence at Marham. You will oversee the day-to-day activities of the team, ensure quality standards are met, and achieve key performance indicators. This role requires strong leadership skills, attention to detail, and excellent communication abilities.

Key Responsibilities:
  • Develop and implement service strategies that align with business objectives.
  • Manage team performance, providing coaching and guidance as needed.
  • Collaborate with other departments to ensure seamless customer experiences.
  • Analyze data to identify trends and areas for improvement.
  • Communicate effectively with customers, resolving issues promptly and professionally.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • 5+ years of experience in customer service or a similar role, with a proven track record of success.
  • Strong leadership and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office, especially Excel and Word.
  • Knowledge of customer relationship management software and tools.


  • Lahore, Punjab, Pakistan Saeed Buksh Pvt. Ltd Full time

    About UsBuksh Group is one of the oldest and largest holding groups in the retail market, founded in the 1950s. Our departmental store chain has grown into lifestyle brands, creating a diverse business.Job DescriptionWe are looking for a Regional Service Leader to oversee the operations of our branch, focusing on client experience and ensuring compliance...


  • Lahore, Punjab, Pakistan People Full time

    About the TeamWe are a close-knit team of hospitality professionals, passionate about delivering exceptional customer experiences and driving business growth. As a Hospitality Services Leader, you will play a key role in leading our food service team and developing operational strategies to drive business success.Key Responsibilities:Team Leadership: Lead...


  • Lahore, Punjab, Pakistan Oxbridge Digital Full time

    Job DescriptionOxbridge Digital seeks a highly skilled Administrative Operations Leader to oversee the smooth day-to-day operations of our institution. As a key member of our team, you will be responsible for managing general administration, ensuring optimal facility management, supervising transport and fleet management, planning and executing institutional...


  • Lahore, Punjab, Pakistan Mansultants Full time

    MS / MSC Mechanical / Manufacturing EngineeringWe are seeking a seasoned professional to lead our production and operations team in Lahore.About the RoleKey responsibilities will include overseeing production activities, ensuring timely delivery of products, and managing operational efficiency.The ideal candidate will have a minimum of 8 years of experience...


  • Lahore, Punjab, Pakistan Potato Logics Pvt Full time

    Job DetailsWe are looking for a highly skilled Service Excellence Leader to join our team at Potato Logics Pvt. The ideal candidate will have excellent communication and organizational skills, as well as the ability to adapt to evolving client needs and fast-paced environments.About the RoleThe Service Excellence Leader will be responsible for cultivating...


  • Lahore, Punjab, Pakistan CSH Pharma Group Full time

    The Plant Operations Leader will be responsible for overseeing the maintenance and repair of all production equipment at CSH Pharma Group. This includes planning, executing, and supervising preventive and corrective maintenance tasks.You will work closely with production staff to identify areas for improvement and implement changes to enhance efficiency and...


  • Lahore, Punjab, Pakistan Absm Pvt. Ltd Full time

    COO (Chief Operating Officer)A seasoned business leader is required to drive the operational strategy of Absm Pvt. Ltd, Pakistan.This key role will oversee management and technology aspects of the business, ensuring effective liaison between customers and project teams.Key ResponsibilitiesExercise leadership and persist until tasks are completed.Assume...


  • Lahore, Punjab, Pakistan HDH Telecommunications Full time

    Job Summary:We are seeking an experienced and motivated leader to oversee our night-shift International Outbound Campaign call center operations. The ideal candidate will be responsible for managing a team of representatives, ensuring exceptional customer service, and meeting performance metrics.This role requires strong leadership skills, excellent...


  • Lahore, Punjab, Pakistan Unilever Full time

    Unilever is currently hiring for a Factory Operations Leader who can drive engineering excellence and team capability building.In this role, you will work with BPC division engineering and ensure full compliance to Standard Design & Unilever Engineering Standards. You will also develop, deploy, and implement plans to ensure the best utilization of assets in...


  • Lahore, Punjab, Pakistan Carpe Diem Team Full time

    We need a results-driven Leader in Tactical Operations to lead our project management team.About the Job: Responsible for managing projects, coordinating teams, and ensuring successful project delivery.Responsibilities:Accountability for tactical management of projects from kick off through final deliverable.Keep track of all client projects with latest...

  • Retail Store Leader

    3 days ago


    Lahore, Punjab, Pakistan Taj Corporation Full time

    Retail Store Leader OverviewTaj Corporation is seeking a skilled Retail Store Leader to oversee the daily operations of our Super Mart. The ideal candidate will have a strong background in customer service and retail management, with a proven track record of driving sales growth and improving customer satisfaction.Key ResponsibilitiesDevelop and implement...

  • Department Leader

    7 days ago


    Lahore, Punjab, Pakistan METRO Pakistan (Pvt) Limited Full time

    Job Title: Department LeaderWe are seeking a skilled Department Leader to join our team at METRO Pakistan (Pvt) Limited. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our dry goods department.About METRO Pakistan (Pvt) LimitedMETRO Pakistan (Pvt) Limited is part of METRO GROUP's sales...


  • Lahore, Punjab, Pakistan 360 Degree Corporation (pvt) Limited Full time

    Company Overview360 Degree Corporation (pvt) Limited is a pioneering management consulting firm based in Lahore, offering premium services to clients across various industries.We have partnered with a leading organization to find the right candidate for this critical role. As a strategic business leader, you will be responsible for driving growth and...

  • Operations Leader

    3 days ago


    Lahore, Punjab, Pakistan Tossconsulting, Pakistan Full time

    Tossconsulting, Pakistan invites applications for the position of Senior Program Manager. As a senior leader, you will be responsible for overseeing large-scale programs, developing strategic plans, and implementing effective project management frameworks.AccountabilitiesMain Objectives:Develop and execute programmatic strategies that align with business...


  • Lahore, Punjab, Pakistan People Full time

    About the job Strategic Hospitality Leader - PeopleRole Overview:The Strategic Hospitality Leader will lead all aspects of our resort's services, focusing on delivering exceptional guest experiences, driving revenue growth, and fostering a positive work culture.Key Responsibilities:Promote revenue growth through effective pricing strategies, yield...


  • Lahore, Punjab, Pakistan Indigo HR Consulting Full time

    Sales Operations Job SummaryWe are looking for a highly skilled sales operations professional to join our team at Indigo HR Consulting. The ideal candidate will have a strong background in sales operations, team leadership, and customer service.Key Job ResponsibilitiesDeveloping and implementing sales strategies to drive business growth.Leading and managing...


  • Lahore, Punjab, Pakistan Prime System Solutions Full time

    Accounting and Financial Services LeaderWe are seeking a highly skilled Senior Accountant to join our team at Prime System Solutions.The successful candidate will work closely with our US-based manager, making fluency in English essential. The Senior Accountant will handle general accounting tasks for a designated portfolio, manage the month-end close...


  • Lahore, Punjab, Pakistan People Full time

    People is looking for a hospitality engineer leader to join our team. As a key member of our operations team, you will be responsible for managing hotel maintenance and operations.Key Responsibilities:Conduct regular inspections of equipment and systems to identify potential issues and implement preventative maintenance programs.Manage the procurement of...


  • Lahore, Punjab, Pakistan Atlas Copco Holding GmbH Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.The RoleAs a Service Manager;Lead and guide aftermarket service...


  • Lahore, Punjab, Pakistan Atlas Copco Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.The RoleAs a Service Manager;Lead and guide aftermarket service...