IP Engineer Position

5 days ago


Karachi, Sindh, Pakistan Veon Group Full time

We are looking for a highly skilled IT network troubleshooter to join our team as a technical support engineer. This role involves resolving customer issues, troubleshooting network problems, and escalating complex cases to internal teams or vendors.

Key Skills:
  • Understanding of IP networking, traffic engineering, and routing protocols.
  • Knowledge of dynamic protocols, VPNs, ExVLANS, and firewalls.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
Requirements:
  • Bachelor of Engineering in Computer Science or equivalent.
  • Minimum 2-3 years of technical support experience.
  • Proven customer handling skills.
  • Strong follow-up and communication skills.
  • Technical troubleshooting expertise and CCNA knowledge.
  • Basic computer know-how and internet proficiency.
  • Entry-level in Computer and Data Networks.
  • Excellent written and verbal communication skills.
  • ISP experience is an advantage.
About Us

Jazz is committed to empowering employees and customers alike by providing opportunities for growth and development.

We aim to foster a culture of innovation and collaboration among our team members.



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