Telephony Support Engineer

At ibex, we are seeking a skilled Senior Genesys Cloud Engineer to join our team of experts in supporting global telephony and contact center operations. As part of the Genesys cloud team, this role will serve as the primary point of contact for all contact center solution requests.About the RoleThis position will be responsible for acting as the Point of...

Job DescriptionAs a Genesys Cloud Engineer, you will be responsible for supporting the operation of our Central Genesys cloud/telephony system. This includes configuring and deploying the Genesys cloud contact center solution, serving as the primary point of contact for daily telephony issues and concerns, and supporting Telephony Operations as Tier-2 and...

About the RoleThe ideal candidate will have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. This role requires excellent time management and multi-tasking skills, as well as strong communication abilities and problem-solving skills to diagnose and resolve technical issues related to Genesys...

Asterisk Engineer PositionAbout the Job:Purpose: To hire a seasoned Asterisk Engineer to work on our team. This is an excellent opportunity to contribute your expertise in designing and deploying robust telephony infrastructure solutions using Asterisk Servers.Key Tasks:Implement and maintain Asterisk-based server systems.Develop and configure Clusters,...

Key AccountabilitiesAs a Genesys Cloud Engineer, your key accountabilities will include configuring and deploying the Genesys cloud contact center solution, supporting Telephony Operations as Tier-2 and Tier-3, troubleshooting day-to-day operational issues related to Genesys cloud and its integrated platforms, coordinating multiple tasks or problems with...

OverviewWe are seeking a skilled Genesys Cloud Engineer to support the operation of our Central Genesys cloud/telephony system. In this role, you will serve as the primary point of contact for all telephony inquiries or issues.Key ResponsibilitiesConfigure and deploy the Genesys cloud contact center solution.Serve as the primary point of contact for daily...

OverviewIbex is a global organization seeking an experienced Senior Genesys Cloud Engineer to support the seamless operation of contact centers worldwide.ResponsibilitiesThe ideal candidate will serve as the primary point of contact for daily Genesys cloud issues and concerns, ensuring timely resolutions and excellent customer satisfaction.Supporting Genesys...

Job DescriptionWe are seeking an experienced professional to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe.Key ResponsibilitiesConfigure, deploy, and maintain the Genesys cloud contact center solution.Provide Tier-2 and...

Technical Support EngineerWe are seeking a skilled Technical Support Engineer to join our team at Robust Support and Solutions in Karachi, Pakistan.Job Summary:This role involves providing technical support to end-users on hardware, software, and network-related issues.The successful candidate will have excellent communication skills and be able to analyze...

About UsAt Ibex, we are dedicated to providing exceptional support for our customers. As a Senior Genesys Cloud Engineer, you will play a crucial role in achieving this goal by ensuring the smooth operation of our contact centers worldwide.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys...

Job DescriptionBond Chain Solutions is a leading provider of innovative solutions in the field of network management and IP telephony. We are seeking an experienced Telephony Support Engineer to join our team and contribute to the delivery of our services.Main ResponsibilitiesTechnical Support: Provide technical support for IP telephony systems, including...

About the JobThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe. We are looking for a highly skilled professional with a strong background in telecommunication principles, including VoIP, SIP,...

iBEX is seeking a highly skilled Senior Genesys Cloud Engineer to support our global telephony and contact center operations. As the primary point of contact for all contact center solution requests, this role will require strong technical expertise, excellent communication skills, and the ability to work collaboratively across functional teams.Job...

As a Senior Genesys Cloud Engineer at ibex, you will play a critical role in ensuring the smooth operation of our global telephony and contact center infrastructure. Key responsibilities include acting as the primary point of contact for all contact center solution requests, supporting Genesys Operations, and performing system administration...

Position OverviewWe are looking for a highly skilled Senior Genesys Cloud Engineer to support the operation of our contact centers worldwide. The ideal candidate will have a strong background in Genesys Solutions and excellent leadership skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support...

Job SummaryWe are seeking an experienced Senior Genesys Cloud Engineer to join our team. The ideal candidate will have a strong background in Genesys Solutions and excellent analytical skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as Tier-2 and Tier-3, resolving complex...

About ibexibex is a dynamic company that provides innovative solutions for the modern workplace. Our team of experts is dedicated to delivering exceptional results and pushing the boundaries of what is possible in the world of telecommunications and contact center solutions.Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team....

Key ResponsibilitiesNetwork ManagementImplement and manage network configurations, including VLANs, firewalls, and routing protocols.Troubleshooting and Issue ResolutionTroubleshoot and resolve network-related issues, including connectivity problems, network security, and performance optimization.Technical Support for IP Telephony SystemsProvide technical...

About the RoleThis is an exciting opportunity to work as a System Support Engineer at National Foods Limited. As a System Support Engineer, you will be responsible for configuring, maintaining, and troubleshooting Windows and Linux servers, Datacenter, cloud services, virtual infrastructure, backups, and replications.You will also establish procedures for...

Network Administration Role SummaryHorizon Technologies seeks a skilled Network Administrator to manage and maintain the organization's end user devices, servers, network, and other IT infrastructure.The successful candidate will be responsible for administering and troubleshooting Asterisk and IP Telephony systems, performing disaster recovery operations...