
Technical Support Specialist
2 weeks ago
As a technical professional, you will be responsible for providing support to internal and external users and clients as required. Your goal will be to resolve technical problems and ensure that the customer experience value is maintained to meet organizational goals.
Key Responsibilities- Tackle issues and service requests reported via calls
- Diagnose and resolve issues and requests, reported through emails
- Carefully follow through email threads and manage them in a shared mailbox
- Respond with proficient technical writing skills
- Accurately maintain logs and track reported issues and requests via unique tickets
- Assign tickets to correct teams
- Ensure completing the cycle of tickets (open to end)
- Manage/troubleshoot user accounts, user-permissions, cease user accounts and rights on corporate resources by applying group policies
- Troubleshoot Level-1 (preliminary diagnosis) of issues on Windows and Mac OS
- Deal with minor Microsoft Outlook issues and provide support to users with email configuration settings on Exchange
- Provide/troubleshoot VPN services for remote users
- Provide onsite and remote help using VNC/Team Viewer utility
- Deal with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications), ensuring and applying essential updates & fixes
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Technical Support Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support Specialist: A Role of Precision and ExcellenceThis is a full-time on-site role for a technical support specialist. The specialist will be responsible for delivering exceptional customer service, providing technical support, ensuring customer satisfaction, and offering online support.The ideal candidate should have customer support and...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to ensure smooth IT operations, troubleshoot technical issues, and provide excellent customer support. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to IT support.
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Technical Support Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to clients and customers via phone, email, and live chat.Responsibilities:Provide timely and efficient responses to customer...
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Technical Support Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeJob Opportunity: Technical Support SpecialistWe seek an experienced technical support specialist with a solid background in Linux and Windows support. The successful candidate will provide excellent customer service, troubleshoot technical issues, and ensure prompt resolution of problems.Key Responsibilities:Technical Support: Provide technical assistance...
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Technical IT Support Specialist
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Technical Support Specialist
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Lahore, Punjab, Pakistan IBL-Unisys Full timeDirect message the job poster from IBL-UnisysIBL-Unisys, a part of IBL Group of Companies, is a system integrator in Pakistan, specializing in providing "Best of Breed" technology solutions in partnership with leading manufacturers like BMC, Cisco, DellEMC, and IBM. The company is engaged in payment services, providing a wide range of solutions to large...
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Technical Sales Support Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Sales Support Specialist to join our team.This role involves creating offers, bids, and invoices within the Area Commercial team in Pakistan. The successful candidate will be responsible for ensuring the technical and commercial accuracy of all documents.The Sales Support Specialist will work closely with the...
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Technical Support Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeTech Support AgentWe are looking for a highly skilled and motivated Tech Support Agent to join our team.Job Description:The successful candidate will be responsible for providing technical support to customers through various communication channels.Responsibilities:Provide technical assistance and troubleshooting to customers via phone, email, or...
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Technical Support Specialist
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.About the JobAs a Technical Customer Support Agent, you will be responsible for providing priority support to our SaaS customers via...
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Technical Support Professional
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support, resolving complex issues, and maintaining a high level of customer satisfaction.Our ideal candidate will have a strong background in IT infrastructure,...