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Strategic AI Specialist

2 weeks ago

Karachi, Sindh, Pakistan 5 Star Utilities Ltd Full time

We are seeking a highly motivated and experienced professional to develop and implement AI-driven strategies that optimize outbound call center operations. At 5 Star Utilities Ltd, we value innovative thinking and collaboration.

Key Responsibilities:
  1. Closely work with the technology team to design and test AI-powered solutions enhancing customer interactions and efficiency.
  2. Analyze customer data and predict call outcomes using machine learning algorithms.
  3. Optimize speech recognition and natural language processing tools to improve conversation quality.
  4. Monitor performance metrics and provide insights on how AI can enhance caller satisfaction.

As an ideal candidate, you will have proven experience in developing AI solutions for call center operations. We offer a dynamic work environment and opportunities for growth and development.