Business Process Improvement Analyst

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time

About the Position

We are looking for a highly organized individual to assist in implementing, configuring, and supporting CRM systems to improve business operations and customer relationships.

Main Duties
  • Customize and implement CRM systems based on client needs.
  • Support data migration, system setup, and workflow automation projects.
  • Collaborate with senior consultants to develop and deliver CRM solutions.
  • Train users and provide post-implementation support to ensure client satisfaction.
  • Analyze and resolve technical issues related to CRM systems.
Qualifications
  • Degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Basic knowledge of CRM platforms (e.g. Microsoft Dynamics CRM, Salesforce, Zoho CRM).
  • Excellent analytical, problem-solving, and communication skills.

Working Situation

This is an entry-level position in the IT industry.



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