Dynamics CRM Systems Developer

2 days ago

Peshawar City Tehsil, Pakistan beBeeSolution Full time 15,000,000 - 20,000,000
Senior Business Analyst CRM Specialist

We are seeking a skilled and experienced Senior Business Analyst to join our team.

About the Role
  • Gather and analyze client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
  • Meticulously understand the requirements with respect to the solutions offered by CRM's out-of-the-box components and those that need extensions like code.
  • Estimate efforts around multiple approaches and narrate & quantify the pros & cons with respect to such implementations.
  • Develop and customize various CRM components such as entities, forms, workflows, plugins, reports, dashboards.
  • Implement integrations with external systems.
  • Debug and troubleshoot issues in the CRM system and provide timely resolution to ensure high system availability and performance.
  • Collaborate with project managers, business analysts, testing teams, and other stakeholders to ensure successful project delivery on time.
Requirements
  • 8+ years of relevant working experience.
  • Bachelor's Degree.
  • Understand fully what Microsoft's Modules like Sales, Customer Service, Marketing have to offer out of the box before needing any extended customization.
  • Timely communicate statuses and concerns down and up the responsibility hierarchy so as to ensure smoother delivery of the requirement.
  • Build D365 CE entities, forms, workflows, dashboards, and reports.
  • Release solutions.
  • Write technical documentation in clear and understandable way.
  • Banking experience is preferable.
  • Optionally develop Web resource, PowerApp apps, and PowerBI reports.

About Us

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

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