
Senior Service Operations Specialist
6 days ago
We are seeking a results-driven Service & Operations Manager to join our team in Pakistan. The ideal candidate will have experience in Compressor Technique Service / Technical Aftermarket role/ Related services industry, with a University Engineering Degree in Mechanical / Electrical engineering or proven applicable direct experience with the compressed air industry.
About the RoleThis role involves leading and guiding the aftermarket service department to achieve service excellence by providing quality services to our customers.
The successful candidate will be responsible for maintaining service department's KPIs and operational efficiency by proactive management, developing and leading service team through active, regular meetings, field audits, and personal feedback meetings, and coordinating with the office staff to arrange resources for service activities.
Key Responsibilities- Maintain service department's KPIs and operational efficiency by proactive management.
- Develop and lead service team through active, regular meetings, field audits, and personal feedback meetings.
- Coordinate with the office staff to arrange resources for service activities.
- Ensure cost responsibility within the scope of defined responsibilities.
- Check utilization of technicians and make any corrections in Initiate/request work planning.
- Equip technicians with tools & measuring equipment (who needs what; due diligence assessment).
- Authorize to set priorities and, if necessary, change them (e.g., planned deployment dates of technicians) in individual cases and after a corresponding comprehensive assessment of the overall situation.
- Manage goodwill and warranty commitments to customers according to Procura.
- Oversee complaint handling for Operational Complaints (service and invoice complaints for completed services) nationwide.
Requirements
To succeed in this role, you will need:
- Highly technical and customer service-oriented with a University Engineering Degree in Mechanical / Electrical engineering or proven applicable direct experience with the compressed air industry.
- 6 to 8 years' experience in Compressor Technique Service / Technical Aftermarket role/ Related services industry.
- Great working knowledge/experience of compressor technique product portfolio/ Rotary equipment.
- Mature leader with a passion for technical curiosity, problem-solving, and effective operations management.
- Management skills to manage/motivate a team of qualified field and back-office staff.
- Ability to understand customer needs, applications, and propose comprehensive solutions.
- Commercial skills to evaluate customer benefits while minimizing financial risk to our organization.
- Persistent, dynamic personality & self-motivated.
- Knowledge of Computer (Microsoft Office).
- Well-versed in analyzing technical issues.
- Strong understanding of service management and value creation principles.
- Have mindset to think strategically and raise solutions to problems.
- Dedicated attention to detail.
- Ability to multi-task and prioritize.
- Excellent presentation skills.
- Must be a good listener.
- Advanced computer skills (MS Office).
-
Senior Field Operations Specialist
5 days ago
Lahore, Punjab, Pakistan Confiz Limited Full timeKey AccountabilitiesAs a Senior Field Operations Specialist, you will play a critical role in driving business success by managing multiple teams of technicians and engineers in the field. Your key accountabilities will include motivating team members to achieve better performance, reviewing their work, and providing timely feedback. You will also monitor...
-
Senior Operations Specialist
2 weeks ago
Lahore, Punjab, Pakistan Stewart Pakistan Private Limited Full timeWe are looking for an experienced and motivated candidate with 3-6 years of experience to join our dynamic team as a Senior Operations (Business Support Specialist). This role will require strong leadership, exceptional English communication skills, and the ability to manage a team effectively. The ideal candidate should be able to handle meetings and calls...
-
Whatsapp Marketing Specialist
6 days ago
Lahore, Punjab, Pakistan Service Absolute Global Full timeJob Title: WhatsApp Marketing SpecialistJob Description:Round1Solutions is seeking a talented and creative WhatsApp Marketing Specialist to join our dynamic marketing team. As a WhatsApp Marketing Specialist, you will be responsible for designing, implementing, and managing effective marketing campaigns on the WhatsApp platform to promote our products and...
-
Legal Senior Specialist
7 days ago
Lahore, Punjab, Pakistan Music Tribe Commercial MY Sdn. Bhd. Full timeLegal Senior SpecialistLahore, PakistanFull-timeLooking for a highly skilled Legal Senior Specialist ready to embark on a transformative journey Join us in our mission to revolutionize the legal landscape with unrivaled tenacity and a drive to change the world. As part of our dynamic team, you'll be at the forefront of legal innovation, driving corporate...
-
Senior Client Service Expert
7 days ago
Lahore, Punjab, Pakistan Zuria Dor Full timeJob OverviewZuriador seeks a skilled Sales Specialist to deliver exceptional client service, drive sales, product knowledge, and client engagement initiatives. The ideal candidate will collaborate with e-commerce, design, and operations teams to elevate the client experience across various platforms.Main Responsibilities:Provide expert product knowledge and...
-
Billing Specialist
2 days ago
Lahore, Punjab, Pakistan Associate Billing Service Full timeWe are seeking a highly skilled Billing Specialist to join our team at Associate Billing Service. In this role, you will be responsible for confirming patient demographics and updating records as necessary.As a key member of our eligibility department, you will verify insurance coverage, including policy numbers, effective dates, and the scope of benefits....
-
Senior Operations Manager
7 days ago
Lahore, Punjab, Pakistan Flame o Food Full timeAbout the RoleWe are looking for a seasoned professional to lead our branch operations. As a Senior Operations Manager, you will be responsible for ensuring the smooth operation of our distribution centers, managing customer relationships, and driving sales growth.Key ResponsibilitiesLead and manage branch operations, including distribution operations and...
-
Senior Director Operations
2 days ago
Lahore, Punjab, Pakistan Komkonsult Full timeWe are seeking a Senior Director Operations to lead our process development efforts.About the RoleThe successful candidate will be responsible for developing and implementing processes that drive business growth and improve operational efficiency. Key responsibilities include:Developing and maintaining process documentationCollaborating with cross-functional...
-
Operations Management Specialist
5 days ago
Lahore, Punjab, Pakistan Triad Solutionz Full timeJob OverviewWe are seeking a highly skilled and experienced Operations Management Specialist to join our team at Triad Solutionz. As an Operations Management Specialist, you will be responsible for the verification and maintenance of payroll and overtime of employees.ResponsibilitiesMaintenance of fixture and furniture and other office equipmentRecord...
-
Business Operations Specialist
6 days ago
Lahore, Punjab, Pakistan podium Full timeJob OverviewPodium is seeking an experienced Business Operations Specialist to join our Customer Support team. In this role, you will be responsible for managing day-to-day operations, analyzing data, and identifying areas for process improvement.Key Responsibilities:Analyze customer feedback and metrics to identify trends and areas for improvement.Develop...
-
Financial Services Specialist
7 days ago
Lahore, Punjab, Pakistan Solar Glow Full timeSolar Glow is seeking a skilled financial services specialist to manage our company's financial operations.Responsibilities include managing party ledgers, overseeing stock management, processing delivery orders, and handling payment ledgers.The ideal candidate will possess strong analytical skills and be proficient in using financial software such as...
-
Customer Services Specialist
4 days ago
Lahore, Punjab, Pakistan ibex Full timeibex. Pakistan is looking for a Customer Success Specialist for the Voice Program within the Operations department. The specialist will assist worldwide financial-services leading clients' customers with their queries and concerns, providing accurate resolutions as per defined processes via call. We seek individuals with experience in dealing with...
-
Customer Service Sales Specialist
2 weeks ago
Lahore, Punjab, Pakistan Grow More Marketing Full timeGrow More Marketing Lahore, Punjab, Pakistan4 days ago Be among the first 25 applicantsWe are providing Solutions to Customers Problems and Looking for Enthusiastic People who can Generate Sales from them.Role DescriptionThis is a full-time on-site role located in Lahore for a Customer Service Sales Specialist. The Customer Service Sales Specialist will...
-
Senior Creative Designer Specialist
4 days ago
Lahore, Punjab, Pakistan StrategistIoT Full timeStrategistIoT is a leading information service provider offering comprehensive services in big data collection, mining, application, and service in international trade.We specialize in promoting services through industry and business consultation, providing a total solution for local and overseas marketing in different categories.About the RoleThis is a...
-
Service Operations Lead
6 days ago
Lahore, Punjab, Pakistan Atlas Copco Holding GmbH Full timeAtlas Copco Holding GmbH is a leading provider of sustainable productivity solutions. Our products and services enable our customers to improve their productivity, profitability, and safety.Job DescriptionWe are seeking an experienced Service & Operations Manager to join our team in Pakistan. As a Service & Operations Manager, you will be responsible for...
-
Senior Operations Coordinator
4 days ago
Lahore, Punjab, Pakistan Emadullah and Brothers Full timeAbout the Role: Senior Operations CoordinatorWe are seeking a highly organized and detail-oriented Senior Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing daily functions, developing business standards, and ensuring regulatory compliance.Key ResponsibilitiesDay-to-Day Operations: Manage...
-
Marketing Operations Specialist
5 days ago
Lahore, Punjab, Pakistan Flippa Full timeJob Title: Marketing Operations SpecialistWe are seeking an experienced Marketing Operations Specialist to join our team at Flippa. As a key member of our marketing operations function, you will be responsible for supporting the development and execution of marketing automation strategies that drive business growth and improve customer engagement.About the...
-
Operations and Service Manager
6 days ago
Lahore, Punjab, Pakistan Atlas Copco Holding GmbH Full timeWe are seeking a highly technical and customer service-oriented individual to join our team in Pakistan as a Service & Operations Manager.About the RoleThis role involves leading and guiding the aftermarket service department to achieve service excellence by providing quality services to our customers.The successful candidate will have experience in...
-
Operations Management Specialist
2 days ago
Lahore, Punjab, Pakistan 360SynergyTech Full timeJob Title: Senior Operations ExecutiveAbout the Role:This is a fantastic opportunity to join 360SynergyTech as a Senior Operations Executive. In this role, you will be responsible for providing strategic leadership to the team, driving business growth, and ensuring operational excellence.Key Responsibilities:Strategic Leadership: Develop and implement...
-
Delivery Operations Specialist
23 hours ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeDelivery Operations SpecialistServaid Pharmacy (Pvt) Ltd. is seeking a skilled Delivery Operations Specialist to join our Home Delivery team.Job Summary:The ideal candidate will have excellent problem-solving skills, strong analytical abilities, and a passion for improving operational efficiency.Key Responsibilities:Develop and implement strategies to...