Experience Center Manager
3 days ago
The role of an Experience Center Manager at Veon Group involves overseeing the commercial experience team, reporting to the Commercial Experience Manager, and managing the overall operations of the Experience Center. As a key leader in this team, your primary responsibility will be to coordinate and follow up with multiple stakeholders for issue resolution.
Key Responsibilities:- Welcome and manage walk-ins from the floor greeting.
- Develop a basic understanding of the CRM system and all the portals linked with it.
- Handle customer queries at the experience center and improve their experience by providing exceptional services.
- Maintain product upsell from the experience center.
- Initiate improvements in customer experience and ensure minimum average wait/service time.
- Develop the confidence and humility required to serve our valued customers.
- Take ownership and ensure timely resolution of customer complaints.
- Manage customer retention and churn.
- Coordinate and follow up with multiple stakeholders for issue resolution.
- Earn achievement of assigned monthly adherence/service/sales KPIs.
- Excellent communication and interpersonal skills.
- Good sales and service expertise.
- Proficient in Microsoft Office.
- Telecom product knowledge and hands-on expertise in customer management systems.
We are one of the leading employers in the country, epitomizing the philosophy that each employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering customer obsession.
We aim to continue changing the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
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Data Center Specialist
4 days ago
Peshawar City Tehsil, Pakistan North West General Hospital & Research Center Full timeNorth West General Hospital & Research Center seeks a seasoned IT expertWe need a highly skilled Database Administrator to join our team and support our mission to deliver exceptional healthcare services.Main Responsibilities:Administer MS SQL Server databases with emphasis on performance and efficiency.Use native monitoring tools to identify and resolve...
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Commercial Experience Associate
3 days ago
Faisalabad City Tehsil, Pakistan Veon Group Full timeJob Title: Commercial Experience AssociateThe role of a Commercial Experience Associate at Veon Group involves being part of the commercial experience team, reporting to the Commercial Experience Manager, and working at an Experience Center. As a key member of this team, your primary responsibility will be to develop a basic understanding of the CRM system...
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Accounting Professional
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Faisalabad City Tehsil, Pakistan Excellence Training Center Full timeAbout the Job:We are seeking an experienced and skilled accountant to join our team at Excellence Training Center. As a key member of our team, you will be responsible for managing financial transactions and records, preparing financial reports, and assisting in audits and tax filings.Responsibilities:Manage financial transactions and records with accuracy...
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Senior Financial Analyst
4 days ago
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Experienced Auditor
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Financial Expert
4 days ago
Faisalabad City Tehsil, Pakistan Excellence Training Center Full timeJob Description:We are seeking a highly skilled and experienced accountant to join our team at Excellence Training Center. The ideal candidate will have a strong background in accounting and finance.Key Responsibilities:Manage financial transactions and records with accuracy and attention to detail, ensuring compliance with accounting standards and...
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Faisalabad City Tehsil, Pakistan Textory Corporation Full timeDesigning for User ExperienceIn this role, you will have the opportunity to work on exciting projects that involve designing world-class web and mobile app user interfaces. You will apply your knowledge of user-centered design principles to create engaging designs that meet the needs of our users.Deliverables:User interface designs that meet the needs of our...
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Call Center Manager Pakistan
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User-Centered Interface Specialist
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Faisalabad City Tehsil, Pakistan By Sysinn Full timeAt By Sysinn, we're committed to delivering exceptional digital experiences. We're looking for a skilled UI/UX Designer to join our team and help us achieve this goal.Job DescriptionAs a UI/UX Designer, you'll be responsible for designing and maintaining WordPress websites that meet our high standards for user experience and visual appeal.Required Skills and...
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User Experience and Interface Specialist
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Faisalabad City Tehsil, Pakistan Adroit Tech GmbH Full timeAdroit Tech GmbH is seeking a skilled User Experience and Interface Specialist to join our development team. As a key member of our team, you will be responsible for designing and implementing user interfaces that meet high standards of usability and accessibility. Your primary focus will be on creating intuitive and user-friendly web applications that...
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Call Center Team Lead
4 days ago
Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full timeJob OverviewNADRA Technologies Ltd is a leading technology company that specializes in providing innovative solutions to various industries. We are seeking a highly motivated and experienced Customer Service Supervisor to join our team.Job Summary:The Customer Service Supervisor will be responsible for supervising call center executives, providing guidance,...
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Faisalabad City Tehsil, Pakistan Textory Corporation Full timeWe are seeking a skilled and experienced Senior User Experience Designer to help shape the future of our language learning service. The ideal candidate will be passionate about creating intuitive and engaging user experiences and have a strong background in both web and mobile application design.Key ResponsibilitiesUser Research: Conduct thorough research to...
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Senior User Experience Designer
3 days ago
Faisalabad City Tehsil, Pakistan Techloset Full timeTechloset OpportunityWe are seeking a skilled and talented UI/UX designer to join our dynamic team. As a key member, you will play a crucial role in crafting engaging user experiences for our web and mobile applications.Job OverviewProject Collaboration: Work closely with cross-functional teams to understand project requirements and objectives, ensuring...
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Database Architect
4 days ago
Peshawar City Tehsil, Pakistan North West General Hospital & Research Center Full timeNorth West General Hospital & Research Center is seeking a highly skilled IT professionalWe are looking for an experienced Database Administrator to join our team at North West General Hospital & Research Center, Peshawar.Key Responsibilities:Administer and maintain MS SQL Server databases with 5+ years of experience.Perform Performance Tuning and...
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AI-Powered Contact Center Expert
3 days ago
Peshawar City Tehsil, Pakistan Afiniti Full timeResponsibilitiesAs an AI-Powered Contact Center Expert, you will collaborate and communicate with data analytics, and cross-functional teams on a task basis. Adapt theoretical concepts and standardized techniques to real-world problems and work during EST hours as per client requirements.Minimum qualifications include a Bachelor’s or Master’s degree in...
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Data Center Networking Engineer
4 days ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeWe are looking for an accomplished Data Center Networking Engineer to contribute to the development and implementation of our global network infrastructure. This role is crucial in ensuring the smooth operation of our data centers and the network infrastructure that supports them.ResponsibilitiesThis position entails designing, implementing, and maintaining...
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Sales and Service Professional
3 days ago
Faisalabad City Tehsil, Pakistan Veon Group Full timeJob Title: Sales and Service ProfessionalThe role of a Sales and Service Professional at Veon Group involves being part of the commercial experience team, reporting to the Commercial Experience Manager, and working at an Experience Center. As a key member of this team, your primary responsibility will be to handle customer queries at the experience center...
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Senior Operations Manager
4 days ago
Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full timeJob DescriptionNADRA Technologies Ltd is seeking a highly motivated and experienced Senior Operations Manager to join our team. The successful candidate will be responsible for supervising call center executives, providing guidance, coaching, and feedback.Key Responsibilities:Supervise Call Center Executives: Provide guidance, coaching, and feedback to call...
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Business Development Expert
3 days ago
Faisalabad City Tehsil, Pakistan Veon Group Full timeJob Title: Business Development ExpertThe role of a Business Development Expert at Veon Group involves being part of the commercial experience team, reporting to the Commercial Experience Manager, and working at an Experience Center. As a key member of this team, your primary responsibility will be to welcome, guide, and manage walk-ins from the floor...
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Academic Management Role
4 days ago
Faisalabad City Tehsil, Pakistan Government College University Faisalabad Full timeJob DescriptionWe are seeking highly qualified professionals to join our team at the Government College University Faisalabad. The positions available are:Position 1: Examination Controller (BPS-19)The successful candidate will have M.A/M.Sc./M.COM degree and at least 2nd division. Additionally, they should have 18 years of teaching/administrative...