Retention and Engagement Specialist

3 days ago


Lahore, Punjab, Pakistan Stylo Pvt Ltd Full time
Role Overview

We are looking for a skilled Loyalty Programs Specialist to lead the development and implementation of loyalty programs that drive customer engagement and retention. As a key member of our customer experience team, you will play a vital role in ensuring the success of our loyalty initiatives.

Key Responsibilities
  • Develop and implement loyalty programs that meet business objectives and enhance customer experiences
  • Collaborate with cross-functional teams to ensure alignment and support for loyalty initiatives
  • Monitor program performance and provide regular reporting and insights to Line Manager
Requirements
  • Masters/Bachelors degree in Marketing, Management or a related field
  • 3-4 years of experience in Loyalty Programs
  • Loyalty program management skills, including customer management, analytical skills, and customer-centric focus


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