Call Center Sales Manager

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

An experienced Sales Manager is needed to lead our Call Center team to success. The ideal candidate will have a proven track record of achieving sales targets and motivating teams to perform at their best.
The successful candidate will be responsible for hiring, training and developing new Call Center Agents as required to meet sales quotas.
In addition, the Sales Manager will oversee the processing of weekly sales leads reports and provide regular feedback to management.

Key Responsibilities

Manage conflict resolution between associates and customers to ensure a positive experience for all parties
Develop and deliver presentations to motivate and educate Call Center agents on sales techniques and strategies
Communicate company goals and expectations to associates to ensure alignment and understanding of individual roles

Requirements

Bachelor's Degree in Marketing, Business or Communications is preferred
1+ years' experience in telemarketing or an outbound call center environment is required
Familiarity with telemarketing software systems is essential
Excellent leadership, communication and interpersonal skills are necessary for success in this role



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