Quality Assurance Specialist

3 days ago


Islamabad, Islamabad, Pakistan Riphah University Full time
Job Overview

The ideal candidate will be a seasoned quality professional with expertise in auditing, compliance, and quality management. Candidate Profile:

  • A Bachelor's degree in Quality Assurance or a related field is required.
  • Possessing lead auditor certifications such as QMS, EMS, and OHSAS is highly desirable.

Key Responsibilities:

  1. Develop and improve hospital policies and procedures to enhance workflow efficiency and continuous quality improvement.
  2. Establish and maintain the Quality Manual and Quality System Procedures in accordance with ISO 9001:2015 standards.
  3. Compile Joint Commission Accreditation (JCI) policies and procedures under the supervision of the Director/Principal.
  4. Coordinate the development of departmental Standard Operating Procedures, Work Instructions, Protocols, Manuals, Plans, and Policies aligned with ISO 9001:2015 and system requirements.
  5. Guide the establishment of quality objectives and performance indicators as per ISO 9001:2015 requirements.
  6. Maintain accurate records and documentation for the Quality Management System.
  7. Participate in planning, development, coordination, and presentation of training programs assigned by the Principal/Director.
  8. Provide guidance on quality implementation to hospitals within the IRHIS domain under the supervision of the Director/Principal.
  9. Design and conduct quality review audits as necessary for healthcare facilities and services.
  10. Schedule and prepare MRM/Internal & External quality audits according to ISO 9001:2015 standards.
  11. Conduct root cause analysis of incidents/non-compliances and internal/external audit observations under the supervision of the Assistant Director/Senior Manager.
  12. Monitor and report non-compliances/observations to the Director/Principal.
  13. Perform data analysis of quality activities across various hospitals within the IRHIS domain.
  14. Develop a review timeline for pertinent quality of care issues.
  15. Ensure confidentiality and adhere to Riphah University information governance requirements.


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