Patient Account Representative

23 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Title: Patient Account Representative - Vision Care

We are seeking a customer-focused Sr. A/R Specialist to represent our patients and facilitate effective communication between our organization and external stakeholders.

  • Key Responsibilities:
  1. Communication and Resolution: Respond to patient inquiries, resolve billing issues, and provide clear explanations of charges and payment options.
  2. Claim Follow-up: Follow up with insurance companies and patients to ensure timely resolution of claims and related issues.
  3. Customer Service: Provide exceptional customer service, responding promptly to patient inquiries and concerns.

Responsibilities:

  • Prepare and submit vision claims daily via electronic or paper methods.
  • Process payments from insurance companies promptly.
  • Resolve insurance and patient billing complaints.
  • Follow up on aging claims or delinquent accounts.

Requirements:

  • A strong commitment to customer satisfaction and excellent communication skills.
  • The ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.


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