CRM Performance Analyst

5 days ago


Karachi, Sindh, Pakistan Horizon Tech Full time

Horizon Tech seeks a CRM Performance Analyst to join our team and contribute to the company's success.

Job Summary

The successful candidate will be responsible for managing and maintaining our CRM databases, assigning new leads to sales reps, and tracking updates in the CRM.

Key Responsibilities
  • Manage and maintain our CRM databases (Zoho, Odoo, Salesforce, HubSpot etc).
  • Assign new leads to sales reps daily based on predefined criteria.
  • Track and update the status of leads, accounts, and follow-ups in the CRM.

Additional responsibilities include:

  • Analyzing daily sales reports and follow-up notes from sales reps.
  • Identifying trends in lead conversion, customer engagement, and sales rep performance.
  • Preparing reports & insights on lead performance, pipeline health, and sales activity for management.
Requirements
  • Hands-on experience with Zoho, Salesforce, Odoo, HubSpot etc.
  • Strong analytical skills and ability to track metrics.
  • Ability to work with sales reps, understand challenges, and present data-driven solutions.


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