Business Operations Specialist

5 days ago

Islamabad, Islamabad, Pakistan beBeeBusiness Full time 900,000 - 1,200,000
Job Title:

Business Operations Manager

Job Description

The role of Business Operations Manager is crucial in ensuring seamless execution of sales support functions. As a strategic enabler, you will be responsible for managing and improving turnaround times (TATs), overseeing pipeline and contract processes, supporting Cloud sales targets, coordinating collections efforts, and facilitating collaboration between cross-functional teams to drive business performance.

This involves ensuring end-to-end accuracy and 100% compliance in contract execution, driving full stakeholder alignment, and defining, reducing, and continuously improving Review and Execution TATs in collaboration with Legal, Compliance, and Sales teams.

You will also be responsible for managing the Cloud Sales pipeline on a weekly basis in coordination with Sales and Channel Planning teams, ensuring timely system amendments to reflect pipeline changes, accurately tracking opportunities, and preparing and delivering comprehensive weekly presentations on pipeline status.

In addition, you will collaborate with the Cloud Sales team to set and support monthly Cloud sales targets aligned with divisional objectives, track and report KPIs such as monthly revenue growth, customer acquisition, and opportunity win rates, and recommend strategy adjustments based on performance trends and market feedback.

You will work closely with the Collections team to meet or exceed recovery targets, provide daily visibility on recovery performance to management, strengthen contract clauses to ensure at least 95% alignment on recovery targets and customer risk mitigation, and create a feedback loop between Sales and Product teams to drive growth in bundled offerings for strategic customers.

Key Performance Indicators (KPIs) include reduction in contract review and execution TATs, 100% compliance and stakeholder sign-off rate for contracts, decrease in onboarding TATs for new partners, weekly visibility on Cloud Sales pipeline with real-time accuracy, monthly Cloud sales target achievement, increase in Cloud sales revenue, increase in bundled product offerings for key accounts, and daily reporting and improvement in recovery and overdue metrics.

Benefits of the Job

  • A challenging and rewarding role that offers opportunities for growth and development
  • A collaborative and supportive work environment that values innovation and teamwork
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development through training and mentorship programs

Requirements

  • Bachelor's degree in Business Administration, Finance, or related field (Master's preferred)
  • 5+ years of experience in sales operations, business support, or commercial roles
  • Experience in telecommunications or IT/cloud industry preferred
  • Strong stakeholder management and negotiation skills
  • Advanced Excel and PowerPoint skills; familiarity with CRM and Sales tracking systems
  • Excellent analytical, reporting, and communication abilities
  • Understanding of cloud services, contract management, and sales operations
  • Problem-solving mindset with a focus on continuous improvement

About Us

We are a leading employer in the country, committed to creating an inclusive environment for all employees. Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

  • Business Operations Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeBusiness Full time 720,000 - 1,080,000

    Are you passionate about business operations and process improvement?A key member of our team, the Business Operations Specialist will play a pivotal role in driving our organization forward.As a Business Operations Specialist, you will be responsible for identifying opportunities to improve business processes, documenting procedures, and analyzing data to...

  • Business Development Specialist

    4 weeks ago

    Islamabad, Islamabad, Pakistan Avanzar Business Technologies Full time

    Business Development Specialist / Freelancer InfluencerWe are looking for a driven, ambitious, and career-minded person to be our Business Development Specialist for our Business Software Solutions.Independent and Freelancer Influencer may also contact.Job SpecificationBusiness Development and Marketing experience for Technology (IT/Software)...

  • Head Of Operations

    3 days ago

    Islamabad, Islamabad, Pakistan Effective Business Solutions Full time

    Head Of Operations Effective Business Solutions, Pakistan Bachelors Degree with preference to higher education levels. Job Summary:Head of Operations will be responsible for managing and coordinating the activities of various operations areas in support of the Bank's strategies, objectives and policies in order to improve operational procedures and provide...

  • Graphic Designer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization dedicated to helping individuals and organizations reach their full potential through innovative and sustainable solutions.We are currently hiring experienced professionals for the following positions, offering exposure to international projects....

  • Social Media Marketer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization dedicated to helping individuals and organizations reach their full potential through innovative and sustainable solutions.We are currently hiring experienced professionals for the following positions, offering exposure to international projects and...

  • Website Developer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to receive experienced applications. This opportunity provides...

  • executive access network operations

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zong Business Solutions Full time

    Get AI-powered advice on this job and more exclusive features.Job PurposeTo ensure smooth operations and maintenance of Telco & Non Telco infrastructure of CMPak access network.Job ResponsibilitiesCollaborate and communicate effectively with cross-functional teams to provide continuous support to regional teams in daily operations.Coordinate with...

  • Financial Operations Specialist

    1 day ago

    Islamabad, Islamabad, Pakistan beBeeAccounting Full time 6,000,000 - 8,000,000

    Financial Operations Specialist - Strategic Accounting SupportAs a Financial Operations Specialist, you will play a key role in supporting the financial operations of our organization. Your responsibilities will include managing financial transactions, preparing financial reports, and analyzing financial data to identify trends and areas for improvement.You...

  • Business Process and Automation Specialist

    3 days ago

    Islamabad, Islamabad, Pakistan TalentPop App Full time

    Business Process and Automation Specialist2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Optimize Systems, Drive Efficiency – Join Us as a Business Process and Automation SpecialistAre you passionate about transforming operations through automation and streamlined workflows? We're looking for a...

  • Operational Specialist

    4 weeks ago

    Islamabad, Islamabad, Pakistan Swapp Full time

    Operations CoordinatorOur mission at Swapp is to enable seamless mobility aligned with each individual's evolving needs. We are a dynamic car rental start-up leveraging cutting-edge technologies to revolutionize the transportation industry. Our company, a car subscription platform, offers a digital, flexible, and affordable alternative to buying or leasing...