
Quality Assurance Consultant
5 hours ago
We are seeking a Quality Assurance Consultant to join our team. As a key member of our quality assurance team, you will be responsible for analyzing contact center performance and developing strategies to improve quality.
Responsibilities:- Conduct regular audits of contact center operations to ensure compliance with quality standards.
- Develop and implement processes to enhance agent performance and customer satisfaction.
- Collaborate with cross-functional teams to resolve quality-related issues.
- Minimum 3 years of experience in quality assurance or contact center management.
- Strong understanding of quality assurance principles and methodologies.
- Excellent leadership and communication skills.
Benefits: Our company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Quality Assurance Engineer
4 weeks ago
Rawalpindi Cantonment, Pakistan FAH Consul-Tech Full timeDirect message the job poster from FAH Consul-TechCompany DescriptionFAH Consul-tech Pvt Ltd is a forward-thinking consultancy firm specializing in integrating artificial intelligence (AI) and human-centric solutions. The company aims to redefine industry standards by providing innovative, efficient, and scalable solutions tailored to clients' unique needs....
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Quality Assurance Professional
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob SummaryWe are seeking a Quality Assurance Manager to drive continuous improvement and ensure exceptional customer experiences. The ideal candidate has experience in managing quality assurance processes, excellent leadership skills, and a passion for delivering top-notch service.About the RoleThe QA Manager will be responsible for developing and...
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Quality Assurance Specialist
9 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance SpecialistThis role involves overseeing the quality of our products and services to ensure they meet our organization's standards.Key Tasks:Develop Quality Standards and proceduresConduct Quality Audits and identify areas for improvementCollaborate with Teams to implement quality improvementsAnalyze Data to inform quality decisionsProvide...
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Clinical Quality Assurance Specialist
5 days ago
Rawalpindi Cantonment, Pakistan HHCC Full timeHealth Care Consulting is seeking energetic individuals in the Rawalpindi/Islamabad Area to fill positions in the Clinical Quality Assurance Department.Health Care Consulting is a Pakistan Based Consulting firm that provides services to Health Care organizations based in the United States. Our Company provides Clinical Documentation Auditing (online) for...
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Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a Quality Assurance Associate to oversee the quality of our products and services, ensuring they meet high standards.Key Responsibilities:Develop and maintain quality standards for all products and servicesConduct thorough tests to identify any issues or defects in productionCollaborate with superiors to address proposed...
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Top Quality Assurance Specialist
13 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance RoleWe are seeking a Quality Assurance Manager to lead our quality assurance processes and ensure the delivery of exceptional customer experiences.This role involves managing quality assurance processes, driving continuous improvement, and providing excellent leadership skills.The ideal candidate will have experience in quality assurance...
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Quality Assurance Associate Role
9 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance Associate RoleWe are seeking a Quality Assurance Associate to oversee the quality of our products and services. This role is responsible for developing quality standards, conducting tests, and identifying issues in production.Key Responsibilities:Ensure Compliance with standards and safety regulationsAddress Issues and propose solutions to...
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Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeThe primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with company and industry standards.The Quality Assurance...
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Quality Assurance Expert
13 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionWe are seeking an experienced Quality Assurance Specialist to oversee the quality of outbound calls. The successful candidate will assess agent performance, ensure compliance with company policies and industry regulations, and provide actionable feedback to improve overall call quality and customer satisfaction.
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Quality Assurance Associate Position
9 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance Associate PositionThis role involves ensuring the quality of our products and services by developing quality standards, conducting tests, and identifying issues in production.Responsibilities:Monitor and Control the quality of products and servicesIdentify and Report issues and proposed solutions to superiorsMaintain Quality Records and...