
Purchasing Operations Specialist
2 days ago
We are seeking a seasoned Purchasing Operations professional to assume responsibility for sourcing, procuring equipment, managing vendor relationships, and ensuring effective operational processes within our organization.
Key Responsibilities:
- Prepare and issue multiple quotes to clients regarding computer hardware and software requirements.
- Engage with clients to present quotes and follow up on their status.
- Oversee and sustain hardware and software warranties, support services, and licensing for clients.
- Place orders for hardware and software upon receiving client approval.
- Build and maintain robust relationships with vendors for optimal pricing and service.
- Track orders diligently, providing estimated arrival times (ETAs) to clients.
- Keep clients informed about their order progress regularly.
- Manage office inventory and order necessary supplies.
- Facilitate the organization and documentation of hardware and software warranties and licenses.
- Handle multiple tasks efficiently, ensuring timely completion of quotes and orders.
- Assign and oversee service requests (tickets) to ensure timely resolutions.
- Assist in scheduling resources and maintaining high standards of documentation.
Essential Qualifications and Skills:
- Bachelor's degree or equivalent experience.
- Proficient in Microsoft Project and familiar with ticketing and quotation applications (e.g., ConnectWise, QuoteWerks).
- A minimum of 5 years of experience in customer support or purchasing operations.
- Advanced proficiency in the Microsoft Office Suite, including Project, Visio, Excel, and Outlook.
- Strong organizational skills with the ability to multitask and prioritize assignments in a fast-paced environment.
- Excellent problem-solving capabilities and sound decision-making skills.
- A proactive and positive attitude, with the ability to engage positively with clients and colleagues.
- Attention to detail and high accuracy in all job functions.
- Experience with Confluence for managing documents and project-related information.
- Exceptional communication skills with a focus on delivering outstanding customer service.
- Ability to collaborate successfully with colleagues, vendors, and clients.
- Demonstrated ability to perform under pressure while maintaining professionalism.
We offer:
- A dynamic work environment that fosters growth and development.
- Opportunities for professional advancement and career progression.
- A competitive compensation package and benefits.
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