Service Excellence Specialist

3 days ago

Karachi, Sindh, Pakistan beBeeProblemSolving Full time 1,200,000 - 2,500,000
Customer Support Role

We are seeking a skilled Customer Support Agent to join our team. As a Customer Support Agent, you will be the primary point of contact for patients and other stakeholders.

About the Job

This is a full-time position that requires strong communication skills, both written and verbal. You will be responsible for handling calls, emails, and other inquiries in a professional and timely manner.

Key Responsibilities:
  • Manage customer interactions with professionalism and patience.
  • Solve queries related to billing, insurance, or general support.
  • Keep accurate records of interactions.
  • Collaborate with the team to enhance service quality.
Requirements:
  • Excellent English communication skills.
  • Prior experience in call centers or healthcare services preferred.
  • Calm demeanor under pressure.
  • Friendly and professional approach.

Ideal Candidate Traits: Strong problem-solving skills, effective communication, and adaptability.

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary.

Job Specifications

Type: Full-time
Location: [Insert Location]
Industry: Healthcare Services

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