Customer Services Specialist

7 days ago


Karachi, Sindh, Pakistan Bright Solutions Full time 300,000 - 600,000 per year

Company Description

Founded in 2016, Bright Solutions is a leading Business Process Outsourcing (BPO) and IT Solutions provider. Specializing in supporting U.S.-based insurance agencies, we deliver end-to-end digital and technology services. Our focus on innovation, efficiency, and long-term client success has enabled us to serve 1,200+ clients and complete over 600 projects.

Role Description

This is a full-time on-site role for a Customer Services Specialist located in Karāchi. The Customer Services Specialist will be responsible for engaging with customers to provide support and ensure satisfaction. Day-to-day tasks include handling phone calls, managing customer inquiries, resolving issues, and improving the overall customer experience. The role requires maintaining excellent phone etiquette and delivering exceptional customer service.

Qualifications

  • Skills in Customer Support, Customer Service, and Customer Experience
  • Expertise in ensuring Customer Satisfaction
  • Proficiency in maintaining excellent Phone Etiquette
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Previous experience in a customer service role is a plus
  • Bachelor's degree in Business, Communications, or related field is preferred


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time 104,000 - 130,878 per year

    Company Descriptionibex delivers innovative business process outsourcing, smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions. Operating 34 facilities globally, ibex deploys next-generation technology to drive superior customer experiences for leading companies in retail, e-commerce, healthcare, fintech,...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Overviewibex delivers innovative business process outsourcing, smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions. Operating 34 facilities globally, ibex deploys next-generation technology to drive superior customer experiences for leading companies in retail, e-commerce, healthcare, fintech, utilities, and...


  • Karachi, Sindh, Pakistan KAJ Consultancy Full time 900,000 - 1,200,000 per year

    Role DescriptionThis is a full-time on-site role for aCustomer Service Specialistat KAJ Consultancy located in Karāchi.The Customer Service specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts,...


  • Karachi, Sindh, Pakistan beBeeCustomer Full time 800,000 - 1,200,000

    Customer Service Specialist RoleWe are seeking highly motivated and results-driven individuals to fill the role of Customer Service Specialist. In this position, you will play a key part in delivering exceptional customer experiences and driving business growth through proactive service delivery.Key Responsibilities:Manage customer interactions with...


  • Karachi, Sindh, Pakistan ZIHMS | Services Providers Full time

    Get AI-powered advice on this job and more exclusive features.ZIHMS Services LLC is a professionally managed organization providing Back-Office Services includingMedical Billing, Lead Generation, Business Development, Customer-Relation Management, Finance Servicesto various DMEs, Pharmacies, Laboratories, Urgent Cares, Doctor Offices and Hospitals in the...


  • Karachi, Sindh, Pakistan ZIHMS | Services Providers Full time $60,000 - $100,000 per year

    ZIHMS Services LLCis a professionally managed organization providing Back-Office Services including Medical Billing, Lead Generation, Business Development, Customer-Relation Management, Finance Services to various DMEs, Pharmacies, Laboratories, Urgent Cares, Doctor Offices and Hospitals in the United States.As aCustomer Sales Specialist, you will be the...


  • Karachi, Sindh, Pakistan beBeeSupport Full time 1,500,000 - 2,000,000

    Job Title: Customer Service SpecialistAbout the Role:We are seeking dedicated and enthusiastic individuals to fulfill this key position.As a professional in customer service, you will play a crucial role in ensuring our customers receive exceptional service and support. This is an ideal opportunity for students and working professionals who can commit to...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Join us to apply for the Customer Services Specialist role at ibex Pakistan.We are seeking exceptional individuals who can transform the customer experience (CX) with their wit and customer-centric approach. In this role, you will provide satisfactory solutions to a diverse range of customer queries through written communication and maintain a positive...

  • Customer Service

    2 weeks ago


    Karachi, Sindh, Pakistan Elavatus Health Services UK Full time

    OverviewWe are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email. This position does NOT involve sales. As the customers are based in the UK, an excellent level of spoken and written English is required.ResponsibilitiesRespond...

  • Customer Service

    1 week ago


    Karachi, Sindh, Pakistan Weaves Corporation Limited Full time

    OverviewDirect message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes.ResponsibilitiesManaging customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by...