Senior Revenue Recovery Specialist

10 hours ago


Karachi, Sindh, Pakistan beBeeDebtCollection Full time 3,000,000 - 5,000,000

Job Summary:

  • A Debt Collections Agent is responsible for conducting inbound and outbound calls, negotiating payments, updating customer information, and handling customer service inquiries.
Main Responsibilities:
  • Negotiate payment terms and methods using critical thinking and probing questions to overcome objections.
  • Maintain compliance by adhering to proper policy, procedures, and scripts.
  • Accurately record all details of communications and activities within the system.
  • Proactively monitor and investigate accounts to locate pertinent information to aid collection.
  • Identify cases for special handling according to company criteria, including legal actions and asset attachment.
  • Ensure a clean and secure work environment.
  • Meet or exceed collection goals.

Requirements:

  • Bachelor's degree in Finance
  • Minimum 2 years of experience working in debt collection, finance, or compliance departments
  • Detail-oriented, organized, efficient, and able to multitask.
  • Proficient computer skills with working knowledge of MS Word, MS Excel, and MS Office.
  • Excellent English communication (verbal and written)
  • Experience using third-party bank database systems is an asset.
  • A collection or sales background is an asset.
  • Bilingualism is an asset.


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