Dining Services Manager

4 days ago

Karachi, Sindh, Pakistan beBeeFoodSafety Full time 800,000 - 1,200,000

As an equal opportunity employer, we believe in promoting a diverse and inclusive culture and are committed to adopting appropriate standards for safeguarding and promoting respectful relationships with and between our diverse workforce. We expect all employees and partners to share this commitment.

Responsibilities
  • We need someone who can ensure the compliance of ISO 22000:2005 and JCIA systems and processes pertinent to cafeteria & function catering services.
  • The ideal candidate will ensure adherence to our policy and procedures for Cafeteria/Catering practices and recommend improvements to upgrade the services for smooth and quality operation.
  • Develop and implement balanced staff duty schedules within the available functional resources.
  • Maintain effective coordination of routine functions between and within the department.
  • Plan and conduct on-the-job training sessions for service/catering staff, specifically related to ISO 22000:2005 food safety, quality of service, and CARR behavior (every month).
  • Assist and advise on planning and design for the improvement of services.
  • Maintain statutory requirements and codes of good working practices in connection with hygiene, safety, and sanitation principles.
  • Ensure quality service in cafeteria/functions catering and ensure that during peak hours effective supervision is available and continue inspection of customer handling is being carried out.
  • Optimize the provision of services to promote customer satisfaction and participate in quality improvement efforts at the management level.
  • Provide continuous daily feedback to supervisor for advice on work matters and issues.
  • Investigate quality and service-related customer complaints and initiate corrective action and provide feedback to supervisor.
  • Plan, organize, manage, and supervise all official/private catering functions and ensure that information with regards to catering communicated to all stakeholders such as service staff, production, cost control, and stores for their action.
Requirements

Preferred Masters or Graduate degree from a recognized institution.

RELEVANT EXPERIENCE

* Masters: 3-4 years of related work experience with professional trade certificate courses from a recognized institution with 2-3 years of management-level experience.

OR

* Graduate: 6-7 years of work experience with hotel management diploma from a recognized institution with 3-4 years of management-level experience.

KNOWLEDGE AND COMPETENCIES

  • Ability to direct control and coordinate activities of food preparation, production, assembling, and service.
  • Knowledge of Food Safety and Sanitation.
  • Knowledge of Food Production and Service.
  • Good Interpersonal/Supervisory Skills.
  • Knowledge of ISO 22000:2005 Food Safety Management System.
  • Proficiency in Microsoft Office applications.

Comprehensive employment reference checks will be conducted.

Only shortlisted candidates will be contacted.

Applications should be submitted by October 14, 2024.

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